Appointment Confirmed

Thanks! We are excited to be cleaning your home!

Thanks! We are excited to be cleaning your home!

Has your furnace been cleaned in the last 2 years?

How to Prepare For Your Cleaning Appointment

One or two days prior to your appointment, we will telephone you to confirm all of your details, including your cleaning address and your order. If you have any questions before then, please feel free to telephone us or contact us.

Before We Arrive

1) Pre-Vacuum 

  • Carpets, furniture and area rugs capture a lot of dust, dirt and hair. Much as you would vacuum or sweep a hard floor before mopping or cleaning, it is very important that your carpet is thoroughly pre vacuumed before we clean it. This can make a huge difference in cleaning results!

2) Preparing Your Space

  • Please move all lamps, plants and breakables before we arrive. 
  • Make sure that the areas to be cleaned are clear of items on the floor.

3) Furniture

  • We can move most furniture, including tables, chairs, and sofas. 
  • We cannot move beds which are not on rollers, entertainment units, electronics, china hutches or other oversize or fragile furniture. 
  • We will do our best to clean around or under anything that we cannot move

4) Pets

  • Our equipment is loud and alarming for your furry friends, and the door will be partially open throughout the cleaning.
  • Please plan to have a secure place for your pets for the duration of the cleaning.

Day of Cleaning

1) Time

  • If you have a morning appointment (arrival between 8 AM and 1 PM): we will telephone you between 7 AM and 8 AM to give you your two hour window of arrival. 
  • If you have an afternoon appointment (arrival between 11 AM and 6 PM): we will telephone you between 10 AM and 12PM with your two hour window of arrival. 

2) Notice/Reminder

  • If you need notice to get home, please let us know in advance and we can call when we are 30 minutes away to let you get home. 

3) Parking

  • Please ensure there is legal, paved parking available within 30 feet of the entrance of your home. 

4) Pets

  • Our equipment is loud and alarming for your furry friends, and the door will be partially open throughout the cleaning.
  • Please plan to have a secure place for your pets for the duration of the cleaning.

5) Payment 

  • We accept Debit, Visa, MasterCard and American Express.
  • We are unable to accept personal cheques or cash.
  • Payment in full is due upon completion of the cleaning.
How to Prepare For Your Cleaning Appointment

One or two days prior to your appointment, we will telephone you to confirm all of your details, including your cleaning address and your order. If you have any questions before then, please feel free to telephone us or contact us.

BEFORE WE ARRIVE

Before We Arrive

1) Pre-Vacuum 

  • Carpets, furniture and area rugs capture a lot of dust, dirt and hair. Much as you would vacuum or sweep a hard floor before mopping or cleaning, it is very important that your carpet is thoroughly pre vacuumed before we clean it. This can make a huge difference in cleaning results!

2) Preparing Your Space

  • Please move all lamps, plants and breakables before we arrive. 
  • Make sure that the areas to be cleaned are clear of items on the floor.

3) Furniture

  • We can move most furniture, including tables, chairs, and sofas. 
  • We cannot move beds which are not on rollers, entertainment units, electronics, china hutches or other oversize or fragile furniture. 
  • We will do our best to clean around or under anything that we cannot move

4) Pets

  • Our equipment is loud and alarming for your furry friends, and the door will be partially open throughout the cleaning.
  • Please plan to have a secure place for your pets for the duration of the cleaning.
DAY OF CLEANING

Day of Cleaning

1) Time

  • If you have a morning appointment (arrival between 8 AM and 1 PM): we will telephone you between 7 AM and 8 AM to give you your two hour window of arrival. 
  • If you have an afternoon appointment (arrival between 11 AM and 6 PM): we will telephone you between 10 AM and 12PM with your two hour window of arrival. 

2) Notice/Reminder

  • If you need notice to get home, please let us know in advance and we can call when we are 30 minutes away to let you get home. 

3) Parking

  • Please ensure there is legal, paved parking available within 30 feet of the entrance of your home. 

4) Pets

  • Our equipment is loud and alarming for your furry friends, and the door will be partially open throughout the cleaning.
  • Please plan to have a secure place for your pets for the duration of the cleaning.

5) Payment 

  • We accept Debit, Visa, MasterCard and American Express.
  • We are unable to accept personal cheques or cash.
  • Payment in full is due upon completion of the cleaning.
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