Carpet Cleaning, Maintenance, Resources + Tips, Stains

Is My Carpet Worth Cleaning?

We love making old carpets look new again. Many customers are surprised – even delighted – by how great their carpets look after a professional cleaning. Here are a couple great examples:

But sometimes, cleaning just isn’t enough. There are situations where replacing your carpet might be a better option. How do you know when it’s time to say goodbye to your old carpet?

When Cleaning Might Not Be Enough

Here are some signs it might be time to consider a fresh start:

  • Extensive, Long-Term Heavy Soiling: Has your carpet been walked on by dirty shoes for a long time? Over years, dirt and grit get deep into the fibers. This grinds them down, causing damage. Even after cleaning, not all the dirt may come out. When the carpet dries, hidden dirt can “wick” (move up the fibers) to the surface, making it look dirty again. Plus, the wear from all that grit will leave your carpet looking dull and worn, even if it’s technically “clean.”
  • Heavy Staining: If your carpet has a collection of different, overlapping stains that have built up over time – even with your best at-home spot removal efforts – you might be disappointed with cleaning results. Different stains need different treatments. When there’s a mix, it’s very hard for us to tackle them all effectively.
  • Severe Urine Stains: Pet accidents happen! But if your carpet has been repeatedly soaked with urine, it’s incredibly tough to fully remove the stains and odors. For extensive pet damage, especially from cats or dogs, the best approach is often to:
    • Pull up the carpet.
    • Remove and replace the underlay (the padding beneath).
    • Clean and treat both sides of the carpet with an odor-attacking enzyme solution.
    • Be aware: We can’t guarantee results for this type of severe cleaning and charge hourly for these specialized situations.
  • It’s Just Old, Tired, or Ragged: Remember, “clean” doesn’t mean “new.” Professional cleaning can remove dirt and grime, but it can’t fix damaged or worn-out fibers. Think of it like a favorite pair of ripped jeans – washing them won’t make them brand new again. If your carpet is already threadbare, matted, or showing significant wear and tear, cleaning won’t magically restore its original condition.

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Alberta Carpet Cleaning Reviews

Making the telephone appointment was easy, Bogdan our technician arrived on time with a courtesy call before arrival. He was professional & kind, did an amazing job with a severely stained carpet which had urine stains and smells. The explanation of the job and invoice made it a breeze. We’ve been using Alberta Carpet cleaning for a few years now at our rental property and will be using them again.

- Scottilee Cameron

UPDATE: I originally gave the company 3 stars, but I’m changing my review to 5 stars based on how well they handled my concerns. Anna, who originally helped me with my booking, personally called me after my review. She was incredibly kind, professional, and understanding. She took the time to listen to my concerns and explain everything clearly, and I really appreciated the way she handled the situation. She genuinely made me feel heard and completely changed my overall impression of the company. Laben also did a great job with the cleaning and was extremely professional and respectful. Excellent customer service all around. And a special thank you to Anna for going above and beyond. She absolutely deserves the recognition!

- CXS 8

We had an excellent experience with Alberta Carpet Cleaning Services! They were able to get us booked within just a few days, which we really appreciated. Our technician, Bagdan, was absolutely fantastic. He was highly communicative throughout the process, arrived exactly on time when he said he would, and was incredibly knowledgeable and thorough in his work. You can tell he truly takes pride in what he does. The quality of the cleaning exceeded our expectations, and we were thrilled with the entire experience from start to finish. Huge shoutout to Bagdan for his professionalism and outstanding service — we would definitely recommend Alberta Carpet Cleaning Services to anyone looking for top-notch carpet cleaning!

- Jesse Schewchuk

This is my second time choosing this carpet cleaning service, and I remain very satisfied. Tim was polite, professional, friendly, and punctual. I’m grateful for the attention to detail and the consistent quality. Thank you for another great experience.

- Rubia Akram

Impressed with the service from start to finish. The tech, Krishna was professional, respectful of my home, and even installed a temporary door covering to ensure our small dogs stayed inside. I was shocked that he arrived at the start of the estimated two-hour window. Fantastic service, great carpet cleaning results, and highly recommend.

- L J

I had an excellent experience with Alberta Carpet Cleaning. Jason G was professional, friendly, and very efficient. He was able to complete the carpet cleaning on the same day we finalized the booking, which was greatly appreciated. He did a thorough job, and my carpets look refreshed and much cleaner. Jason’s attention to detail and commitment to customer satisfaction were evident throughout the service. I highly recommend Jason G and Alberta Carpet Cleaning to anyone looking for prompt, reliable, and high-quality carpet cleaning services.

- Maria Blaisela Domondon

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