Tenants / Landlords

Working together to create a hassle free cleaning

Success Through Communication

For rental carpet cleanings, the work isn’t any different than for any other home. However, the more information you provide when booking your rental carpet cleaning, the easier it will be to create a hassle free cleaning experience. Things to figure out ahead of your cleaning:

Why are you cleaning?

Is there a specific concern (odour, spots, etc.) that is driving the cleaning decision, or is it just a routine cleaning? Are you moving into or out of the home? Letting us know about specific concerns before cleaning can help us to ensure your expectations are met!

Who is going to be present for the cleaning?

If one person is booking the cleaning but someone else is going to be there while the carpet cleaning is happening, please let us know so that we have the correct site contact information for dispatching our cleaning technician on the day of cleaning!

Who is paying, and how?

Payment is due on completion of all of our services. If the person paying is not going to present for the cleaning, they can call in before the appointment to put a credit card on file for processing immediately after the cleaning. We do not accept cheques or cash.

Who needs a copy of the receipt?

We are paperless on site, but can email the cleaning order showing payment to whomever needs it for their records, just let us know the email address!



Alberta Carpet Cleaning Reviews

They cleaned very stained carpets from a rental property for me. Carpets Came out close to new. Amazing. Use the stain guard service. It works. Way easier to clean the carpet the next time.Services: Remove pet stains & odors, Clean carpet

- James Cooper

Socrates was not only wise, he made this place sparkle. I hope the new owners are as thrilled with his work as I was. Top drawer!Do try, when telling a customer you will be calling at 7:30 a.m., to be slightly or reasonably more prompt. I would not hesitate to use you again or recommend you. However, the next part of my journey will be in an apartment.Give Socrates a raise. / kcServices: Remove pet stains & odors, Clean carpet

- ken caunce

Super stress free and professional. Laben the technician was extremely knowledgeable, professional and had a great personality. My basement carpet is cleaned every year by me using a machine rental, however, this time I decided to hire Alberta Carpet Cleaning and what a difference it made. My carpet is actually fresh. I highly recommend, and will definitely use this company in the future. Thank you guys and a huge shout out to Laben.Service: Clean carpet

- g chebli

I hired these guys to come clean a carpet that was really bad. I explained everything that was wrong with it and they ASSURED me that they were sending out a senior technician and he'd get it done. The first tech to show up was Socrates. He looked at it and immediately said you'll need to call a restoration company. I told him that it was a rental and I was moving out. Alli needed for him to do was try to clean it. He refused, so I called the company and said we have a huge problem with one of your guys. I explained everything that had happened and ended up getting in contact with the manager Dana. She said she'd send out another guy but they wont guarantee anything now. I said that's fine, I just need him to TRY at least. Mark came out and he SAVED THE DAY. The carpet was almost perfect after he was finished. If only Socrates would have done his job and tried, there wouldn't have been any issue. But I honestly think that he didnt want to take it on and was, for lack of a better word, lazy.Service: Clean carpet

- Lyss Merchant

I had two separate services performed- One cleaning before moving into our new home, and one cleaning of our rental after moving out. Socrates was our moving in cleaner, and he was friendly, knowledgeable, efficient, and did a high quality job. Mark was the technician performing the carpet cleaning at our rental residence and was also everything mentioned above. Excellent service and I will definitely use again in the future. They seem to hire excellent people across the board.

- Clayton Reid

Employee asked what was needed to be done. I showed him and my concerns of the stairs. He got the job done and my carpeted stairs look like new !Service: Clean carpet

- Diane Nielsen