Pet stains and odours can be an unfortunate fact of life for pet owners. While there are many DIY tips and tricks to minimize the impact of your dog or cat’s accidents, professional cleaning can help to thoroughly remove pet spots and odours and extend the life (and your enjoyment!) of your carpets, upholstery and area rugs.
At home clean-up of pet stains while they are fresh is a key step in making sure that spots do not become permanent stains.
Pet vomit or feces is similar to this, other than you might use a few drops of non-bleach, unscented laundry detergent in some warm water to gently clean the area, using clean water to rinse, and then blotting as described above. See our Stain Guide for more stain treatment tips.
If your pet has the occasional accident and you are able to clean it up quickly, our standard carpet cleaning may be appropriate for you. Generally, this is the case if you don’t have visible spots or odour concerns and are fairly certain that your pet is not urinating in hidden areas on your carpets or furniture without your knowledge.
A thorough professional carpet cleaning does a great job when it comes to removing most routine soiling and unsightly spots. However, biological liquids like urine, can penetrate deep into the carpet, through the backing and into the underlay. Additional treatments for pet spot removal and carpet deodorizing measures may be required to deal with the appearance and odour caused by urine.
If you have concerns about odours or visible pet stains on your carpet or upholstery, especially from pet urine or feces, we recommend BioTreat™ enzyme-based pet stain remover. BioTreat™ uses helpful bacteria to digest organic waste left by bodily fluids, pet deposits and food. BioTreat™ is left on your carpets while they are clean and damp, working their way through the damp fibres over the first 24 to 48 hours to digest whatever organic material is present. Once the carpet dries, you simply vacuum, and the process is complete. For extensive staining and odours that return to the dry carpet after the use of BioTreat™, we will return to reapply the product to ensure the stain is thoroughly and completely digested. Learn More.
Have you ever cleaned your carpets or had a professional carpet cleaning, only to find that when the carpets dry, urine spots and odours return, or even worsen? This has a lot to do with the wicking effect.
Professional carpet cleaning is designed to thoroughly clean the “pile” of the carpet. The pile is the fibres that make up the part of the carpet that you see. It may be tight, like a Berber, or it may be thick and long like a shag. Past the pile, is the backing, and under the carpet itself is underlay, which is usually affixed to a wooden subfloor. The problem is, pet urine does not confine itself to the surface, or the pile of the carpet. If you don’t find the urine immediately it may soak through the backing and into the underlay or even the subfloor. The spreading of the stain below the surface will often be larger than what you see on the surface.
When your carpets are professionally cleaned, the urine deep in the carpet, and possibly into the underlay can “wick” or be drawn up the damp carpet fibres to the surface, where they appear larger than before, and bring an unpleasant odour.
BioTreat™ Pet Odour Neutralizer is an enzyme-based pet stain treatment that counters urine odours and stains by digesting biological materials that have soaked deeper than regular cleaning will reach. Learn More.
StainShield™ Carpet/Fabric Protector restores the factory applied stain resistant coating to your carpet or furniture. This protects it from stains, and reduces routine wear and tear. Learn More.
Excellent service all around. Upfront about everything, work was clearly explained and the service did exactly what was promised. The technician (Scott D) was very courteous, professional and did his job well.
- Douglas Morgan
Easily one of the best run businesses in town! We had a perfect experience from booking through to the cleaning. Our technician, Bogdan was an absolute legend and educated to me a point where I could hold my own in a conversation regarding carpet cleaning. I would highly recommend using this business for any of their services!
- Kyle Nolan