Spots, Spills, Stains & Odours

Immediate Care of Spots, Spills & Accidents on Carpet, Rugs and Upholstery:

  1. Take care of it as quickly as possible
  2. Use our stain guide or do some further research before trying something yourself and making it worse or causing it to become permanent
  3. If there is solid debris or material, gently remove as much as possible
  4. Blot up as much as possible using clean white rags or towels. Apply weight to suck up as much liquid as possible.
  5. Work from the outside of the spot towards the middle
  6. Always blot (push down), never rub – this can permanently damage the fibres.
  7. If it’s not totally gone, call Alberta Carpet Cleaning for some professional backup. 

Ready to Call in Some Backup for your spill?

Addressing spots, spills and accidents on your carpet or furniture as quickly as possible is important. Letting us know when you have an urgent concern such as a recent spill or accident can help us to prioritize your cleaning and help you as soon as possible. It helps if you have an idea of what the cause of the spot is so that we can treat it properly and have the best results possible (eg. Blood must be treated ONLY with COLD and not hot water).

Odours

Basic cleaning will remove light odours and spots and stains. If you have specific or stronger odour concerns there are two additional treatments that we can offer:

Spring Breeze Deodorizer™ is an odour counteractant applied along with our enzyme- based pre-conditioner which increases the strength of your cleaning by combating odours caused by smoke, foods, pet oils, dander and more while leaving behind a pleasant, fresh scent. Learn More.

BioTreat™ Pet Odour Neutralizer is an enzyme-based pet stain treatment that counters urine odours and stains by digesting biological materials that have soaked deeper than regular cleaning will reach. Learn More.

Can you get everything out?

No. We can’t get out permanent stains – if the fibres have been dyed or bleached then it may be permanent. Handling spots as soon as possible, and treating them appropriate to what caused them can help to improve our chances of success!

View our Stain Guide for additional stain removal tips.

Alberta Carpet Cleaning Reviews

Alberta carpet cleaning cleaned my carpets.I am beyond impressed. I didn’t think service like this existed anymore. A real person (Anna), not AI, did the booking using text messages. Convenient and effective. Mark cleaned my carpets. The results are amazing. My carpets hadn’t been cleaned since the house was built 18 years ago. I thought for sure they needed to be replaced. Excellent results. Excellent service. Excellent experience. Professional and knowledgeable employees. Fair price considering the expense of replacement.

- Rae

I've had ACC come in a few years ago to clean the ducts and furnace and it was a fast but thorough and professional job. Once the last child moved out it was time to clean the carpet as any parent can relate so I called ACC back and the service tech did not disappoint. He came in and immediately took precautions to protect the entryway and landing, we walked through the house and confirmed what was happening (Stairway, hallway and three rooms) and pricing. Once he got started he wore the appropriate PPE and was done in about an hour. The carpets looked new again, the whole upstairs looked completely refreshed. Everything was completely dry by the next morning (he was done by just after noon) and still looked fresh and clean. Great and professional work.

- Quinn Gillard

I have posted significantly more poor reviews than great reviews simply because the customer experience is in short supply out there these days. Alberta Carpet Cleaning stands out head and shoulders above the rest. Haven't had such a good customer experience in a long time. From my Technicians Laben and Tim to Jennifer in the office. All so very professional, friendly and accommodating. They had to come back twice but were so good about it. There is something to be said for a company when their employees love their jobs and have been there a very long time. Highly recommended.

- Mike Diamond

The whole experience was ABSOLUTELY AMAZING!!! I had arranged for furniture cleaning for my 91 year old Mom in Alberta… I live in BC. Jason, the technician called me prior to entering her building… we discussed what was to be done… and what our main concerns were. Immediately following their visit my Mom called and told me it was a wonderful experience and that Jason and Roberto were absolutely beautiful people!!! They were very kind, polite and caring towards my Mom… she felt it… and I was SO EXTREMELY GRATEFUL! Jason also called me immediately after the cleaning to let me know how the service went. I cannot express how grateful I am to have people who were kind, compassionate and truly cared about my Mom and her experience! I would highly recommend Alberta carpet cleaning! The customer service was absolutely outstanding! Thank you so much!

- Ally S

This is my second time choosing this carpet cleaning service, and I remain very satisfied. Tim was polite, professional, friendly, and punctual. I’m grateful for the attention to detail and the consistent quality. Thank you for another great experience.

- Rubia Akram

Excellent experience with Alberta Carpet Cleaning from start to finish. The office staff was great to deal with on the phone, and the technician, Laben, was an outstanding representative of the company. He explained everything he was doing and the carpets turned out absolutely beautiful. I wouldn’t hesitate to recommend them!

- Joan Mykyte

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