COVID-19 Response | Alberta Carpet Cleaning

Cleaning with Care – Our Coronavirus Response

May 20, 2024 – I am writing today to let you know what we at Alberta Carpet & Furnace Cleaning are doing in response to the coronavirus in Edmonton. We are happy to see cases declining and our province re-opening. We are continuing with appropriate safety measures for the protection of our staff and customers. As a local, family owned business, we appreciate your support!

Additional Safety Measures We Have Added:

Stringent sick policies
High focus on hand washing and use of hand sanitizer
Observing physical distancing, and eliminating hand shaking
Increased frequency of disinfection of vehicle touch points
Staff will wear masks upon request of customer

Requirements for Cleaning:

Due to the possibility of pre-symptomatic or asymptomatic spread, we are asking our customers to participate in taking extra precautions to ensure the mutual safety of our staff and customers:

Let us know if anyone in your home is self isolating or quarantined – we will re-schedule your appointment
Let us know if you or anyone in your home have a cough, fever or respiratory symptoms – we will set your appointment to follow up in 10 days to re-schedule
We are asking our customers to provide access to hand washing facilities for our employees while they are in your home

Current COVID-19 Situation in Alberta

As Alberta opens up, we are aware that different customers will have differing levels of concern. Please share with us if you have heightened risk or concerns and we will do our best to accommodate.

Current information is available here: https://www.albertahealthservices.ca/topics/Page16997.aspx

Sanitizing/Disinfecting Your Carpets & Ducts

Unfortunately, even at a time like this, there are companies who are willing to take advantage of fear and concern about the virus, and try to sell products with mis-leading information. There are certainly disinfectants available that can be applied to your ducts or to your carpets, however, no product is approved by Health Canada for true disinfection of these surfaces. In both a heating system and on carpeting, coverage and application cannot be controlled to the extent required to confirm disinfection has occurred. Based on information from the World Health Organization and our government about how COVID-19 spreads, applying disinfectant to your ducts or carpets is not a measure we would recommend to protect yourself, or prevent the spread of COVID-19. When it comes to disinfecting your home, your best bet is to focus on high touch surfaces (such as counters, door knobs, light switches, and electronics).

If you or someone in your home has had COVID-19 and you are booking a cleaning following their illness, please inform our office at the time of booking so that we can take all necessary precautions.

We remain committed to providing for your cleaning needs in a safe and caring way, now and into the future.

If you have any questions or concerns, please do not hesitate to contact us.

Holly Jones
President
Alberta Carpet & Furnace Cleaning

Alberta Carpet Cleaning Reviews

My experience with Alberta carpet cleaning was exceptional. From the first phone call dealing with Jennifer who was extremely helpful personable and professional, she helped me set up two appointments and explain the process. Justin was the gentleman who came to do the carpets, He did try to upsell Without being pushy, even though I did not purchase any extras, I did appreciate him doing his job. Justin was very professional and respected my home and did a great job on the carpets. I would definitely recommend Alberta carpet cleaning!! Very happy customer.

- Connie Leblanc

I had a light colored carpet that hadn't been professionally cleaned for more than 10 years. Bogdan said he would do his best to restore the carpet. He absolutely did! Superb job, done quickly and professionally. I absolutely recommend.

- Robert Ross

We had our dining room chairs done ! And some tub chairs done. Really needed it ! Turned out great. Alberta Carpet/furnature cleaning tech,was very knowledgeable. They look like new. Thanks to Alberta Carpet/Furniture/ Furnace cleaning.

- William Ratcliffe

From the moment I booked the carpet cleaning, with the ladies last month great service from everyone. When Laben rang our doorbell, he was on time, professional, courteous, helpful, friendly and knowledgeable about carpet cleaning and caring. Laben worked fast and efficient walking us through all the rooms before and after, helped moved furniture also.I would reccomend "Alberta Carpet Cleaning" to all my family, friends & neighbour's. Thank you so much.FrankService: Clean carpet

- Nonnas Bistro

We recently hired Alberta Carpet Cleaning and were very impressed with every aspect. They were punctual, courteous and went right to work. They did a great job at a reasonable price. I would not hesitate to use their services again or to recommend them.

- deb s