How to Prepare For Your Cleaning Appointment

When you book your appointment, you will receive a booking summary email with the details of your appointment date, cleaning address and price estimate. If you have questions or changes, you may reply to that email or telephone us.

BEFORE WE ARRIVE

1) Pre-Vacuum

Carpets, furniture and area rugs capture a lot of dust, dirt and hair
Much as you would vacuum or sweep a hard floor before mopping or cleaning, it is very important that your carpet is thoroughly pre vacuumed before we clean it.
This can make a huge difference in cleaning results!

2) Preparing Your Space

Please move all lamps, plants and breakables
Make sure that the areas to be cleaned are clear of items on the floor

3) Furniture

We can move most furniture, including tables, chairs, and sofas.
We cannot move beds which are not on rollers, entertainment units, electronics, china hutches or other oversize or fragile furniture.
We will do our best to clean around or under anything that we cannot move

DAY OF CLEANING

1) Time

Morning (arrival between 8 AM and 1 PM): we will telephone you between 7 and 8 AM to give you your two hour window of arrival.
Afternoon appointments (arrival between 11 AM and 6 PM), we will telephone you between 10 AM and noon with your two hour window of arrival.

2) Notice/Reminder

If you need notice to get home, please let us know in advance and we can call when we are 30 minutes away to let you get home.

3) Parking

Please ensure there is legal, paved parking available within 30 feet of the entrance of your home.

4) Pets

Please plan to have a secure place for your pets for the duration of the cleaning
Our equipment is loud and alarming for your furry friends, and the door will be partially open throughout the cleaning

5) Payment

We accept Debit, Visa, MasterCard and American Express
Payment in full is due upon completion of the cleaning

Google Rating

4.7

Alberta Carpet Cleaning

Andres Finol

22:40 09 Apr 19

Oh what a great service!... from the very beginning since I made the call to Alberta Carpet & Furnace Cleaning office... then Socrates was awesome. Very knowledgeable and customer service oriented. He recommended the best treatment for our particular case and at the end our carpets look great, smell great and feel great!... Thanks a lot guys for the excellent job

Marg Watson

14:36 07 Apr 19

I had the pleasure of meeting Mark when he came to clean my carpets. He was punctual, friendly and very professional. We discussed the work to be completed and additional services that could be added at little extra charge. I am very happy with the work performed and highly recommend Alberta Carpet Cleaning for a job well done.

Quinn Ludwar

21:53 05 Apr 19

The carpets are amazing and started out as a disaster. Really appreciate the hard work this company did inside my own home well i was not there. Definitely recommend them. Thanks so much.

madison pirie

19:14 30 Mar 19

Glenn was very fast and efficient. The carpets look brand new and I am very happy with the results. He also chatted with me at the end which I appreciated. Very polite. We also still had some things to move off the carpet and although it wasn’t his job he helped move some furniture before starting the carpet cleaning. Would recommend this company and Glenn to everyone. Hope to use him again next time we need a carpet cleaning.

Erica Cornick

21:42 29 Mar 19

Excellent service done by these guys! They were so understanding and patient as we were taking possession of our home the same day we had our carpets clean. They did everything they could to make sure they got done that day as we were waiting for our keys. Very professional and service with a smile!

Patrick Carlin

16:11 20 Mar 19

Glenn was an amazing worker! We were thrilled with his skill , knowledge and attitude. He went above and beyond our expectations. Fantastic worker. Highly recommended.

Olafissy Olatuyi

01:52 01 Mar 19

Amazing cleaning job! Mr. Ronald and his partner (Mr. Salvador) are highly professional, respectful and kind. They made the difference on our old wicked carpets like day vs night. I will 100% recommend this company for your carpet cleaning requests. Grateful!!

Devon J

19:35 27 Feb 19

Glenn Socrates was very helpful and quick with the cleaning. Done very well and removed most major stains. Carpet looks as good as it is did when I first moved in. Reasonably priced and good service. Would recommend again.

brittni lefebvre

19:19 21 Feb 19

Amazing customer service and really happy with the results! From booking the call to getting the carpets/furnace cleaned the staff are wonderful! They really care about their customers, they were punctual, paid attention to detail, and they did an wonderful job.I will defiantly be using again in the future.

Jameel Rahim

00:23 14 Feb 19

Ronald and Laben were excellent and wonderful technicians. There were great to me! I would love to have them come and clean again if I need it! Awesome job guys!

Tracey Rahmoun

16:46 04 Feb 19

Received excellent service - right from the initial phone call - to the cleaning service - and to top it off, they actually follow up with a phone call to ensure you received what you had expected. Can't recommend Alberta Carpet Cleaning enough !! Very efficient right from the office to the technician - We have had our carpets cleaned more than 20 times in many residences and Alberta Carpet Cleaning never lets us down! Thank You !

Jenn Mutter

20:26 17 Jan 19

Wow wow wow!! The 2 gentlemen that came to clean the furnace of our first home were a duo of true professionals. Ha and Richie were considerate in letting me know when they would be coming, with 2 phone updates. And when they noticed other items that required service. They fully educated me on my options, never pushy. I am a first time home buyer and their professionalism and knowledge truly enhanced this experience for me. I will be a return customer for sure👍🏻

Joyce Tiffinger

01:56 17 Jan 19

I give Alberta Carpet Cleaning five stars for taking ownership of a series of incidents and then rectifying the situation. I give John who was on the phone, and the young man who delivered my carpet Five stars. They were always polite, professional and went up and beyond to ensure my carpets were delivered as promised. Thank you. And ultimately my area carpets were cleaned to my satisfaction. Joyce

Kerri-Lynn Hickman

17:50 12 Jan 19

Excellent experience with Alberta Carpet Cleaning. Efficient, knowledgeable and easy to book. Also followed up with one of my warrantied cleanings and they were equally as easy to book and did a fantastic job there, too. Would absolutely use again and recommend.

Crys Lawrence

02:16 10 Jan 19

I have had Alberta Carpet and Furnace cleaning do my annual furnace cleaning for a few years and have always been happy with their service. When I got their services for my church, I was wowed at their attention to detail. The tech Justin was thorough and he was so good. He double checked on some stains on the carpet to ensure I was ok with how they didn't quite clean out. He was efficient and went above in ensuring the streaks that came out when chairs were steamed cleaned were wiped off. I am so glad we chose them and look forward to having them clean our ducts as well

Chris Hunter

00:09 24 Dec 18

Our technician was very friendly. He also was trustworthy in that I had to leave for an appointment and was able to leave my key for him to lock the door and slip it back under the door. Carpets look good.

Christine Allebone

21:15 17 Dec 18

My experience was great from start to finish – a timely response to my request for a quote to get 2 large (8’ x 10’) cotton Indian area rugs cleaned off site. I was quoted $493 to get them both done but with the caveat that if some stains were resistant, it might be higher. I thought this was fair – might sound like a lot of money, however, I hadn’t had them cleaned in 7 years and I knew that at the very least, they were full of dust and one of them had some tough stains to get out. I was given a date and a 2 hours time range in which they would be picked up. They picked up within that 2 hour window. My carpets were picked up by Aldwin – extremely courteous and answered all my questions. 11 days later, I received a call from them to set up the drop off appointment – Saturday morning between 8 – 10 a.m., which was great as I didn’t have to work from home, sent me a confirmation email, called me on the Saturday morning between 7 & 8 a.m., and were there by 8:16 a.m. Nicole dropped off the cleaned rugs, which were enclosed in heavy duty poly bags to protect them – she explained that Aldwin, who had picked up my rugs, had cleaned the one that was heavily stained, 9 times. It looks great! And I was charged the price in my original quote. Both Aldwin and Nicole were very professional, and the company kept me in the loop throughout the whole process. I will use them again and I highly recommend them!

Next Reviews Write a review

How to Prepare For Your Cleaning Appointment

When you book your appointment, you will receive a booking summary email with the details of your appointment date, cleaning address and price estimate. If you have questions or changes, you may reply to that email or telephone us.

BEFORE WE ARRIVE

DAY OF CLEANING

About Us

Our Service Areas

Contact Us

Google Reviews