COVID-19 Response | Alberta Carpet Cleaning

Cleaning with Care – Our Coronavirus Response

April 28, 2025 – I am writing today to let you know what we at Alberta Carpet & Furnace Cleaning are doing in response to the coronavirus in Edmonton. We are happy to see cases declining and our province re-opening. We are continuing with appropriate safety measures for the protection of our staff and customers. As a local, family owned business, we appreciate your support!

Additional Safety Measures We Have Added:

Stringent sick policies
High focus on hand washing and use of hand sanitizer
Observing physical distancing, and eliminating hand shaking
Increased frequency of disinfection of vehicle touch points
Staff will wear masks upon request of customer

Requirements for Cleaning:

Due to the possibility of pre-symptomatic or asymptomatic spread, we are asking our customers to participate in taking extra precautions to ensure the mutual safety of our staff and customers:

Let us know if anyone in your home is self isolating or quarantined – we will re-schedule your appointment
Let us know if you or anyone in your home have a cough, fever or respiratory symptoms – we will set your appointment to follow up in 10 days to re-schedule
We are asking our customers to provide access to hand washing facilities for our employees while they are in your home

Current COVID-19 Situation in Alberta

As Alberta opens up, we are aware that different customers will have differing levels of concern. Please share with us if you have heightened risk or concerns and we will do our best to accommodate.

Current information is available here: https://www.albertahealthservices.ca/topics/Page16997.aspx

Sanitizing/Disinfecting Your Carpets & Ducts

Unfortunately, even at a time like this, there are companies who are willing to take advantage of fear and concern about the virus, and try to sell products with mis-leading information. There are certainly disinfectants available that can be applied to your ducts or to your carpets, however, no product is approved by Health Canada for true disinfection of these surfaces. In both a heating system and on carpeting, coverage and application cannot be controlled to the extent required to confirm disinfection has occurred. Based on information from the World Health Organization and our government about how COVID-19 spreads, applying disinfectant to your ducts or carpets is not a measure we would recommend to protect yourself, or prevent the spread of COVID-19. When it comes to disinfecting your home, your best bet is to focus on high touch surfaces (such as counters, door knobs, light switches, and electronics).

If you or someone in your home has had COVID-19 and you are booking a cleaning following their illness, please inform our office at the time of booking so that we can take all necessary precautions.

We remain committed to providing for your cleaning needs in a safe and caring way, now and into the future.

If you have any questions or concerns, please do not hesitate to contact us.

Holly Jones
President
Alberta Carpet & Furnace Cleaning

Alberta Carpet Cleaning Reviews

I had Justin from Alberta Carpet Cleaning back today. He did such a great job last time I just had to have him again. Had stairwell and area carpet cleaned, as well as my patio furniture cushions. They look amazing. Fast, friendly and great cleaning service each time. Highly recommend!

- Eileen Dent

Before even entering my home, I have been met with kind and helpful voices over the phone. On the day of the cleaning, despite the challenges of finding parking around my home, they found a way to do it and they continued on. The carpet cleaning itself was fantastic - a lot of the stains were managed and the carpet looks better than when I initially moved in. What I really loved the most though was the genuine care I was given throughout the process (before the cleaning, during, and after). They don't only get the job done, they make sure you are genuinely happy with their service!Service: Clean carpet

- Adrienne Dizon

Fast, efficient and friendly service. Easy booking and provided instructions for how to prepare, which was minimal and straightforward. Scott found our house easily, and quickly got to work. He was able to adjust our quote once he arrived based on what he saw, and provided advice based on our circumstance (our dog!). Within an hour our basement carpet looked like new. Great customer service - thanks again!Service: Clean carpet

- Brandi Mogge

I am so happy I used Alberta Carpet Cleaners. Bohdan was kind, informative and thorough. He was so friendly and it made the experience that much better! I’ll definitely be calling Alberta Carpet Cleaners anytime my carpets need to be cleaned, and I’ll request Bohdan- if I can.Service: Clean carpet

- Sarah Byers

Several years of wear and tear...tracks from my elderly Mom shuffling her feet and spilling food. Socrates was so cheerful. Checked the layout of our 2nd floor condo, and suggested the power clean from the truck via hoses across the balcony and through a living room window. Brilliant! This 20+ yr old carpet has not looked this good in years! Triple the quality, and half the time I expected. And so very affordable. I could not be more thrilled! Thank you!

- Kathy Dueck

I had Justin from Alberta Carpet Cleaning back today. He did such a great job last time I just had to have him again. Had stairwell and area carpet cleaned, as well as my patio furniture cushions. They look amazing. Fast, friendly and great cleaning service each time. Highly recommend!

- Eileen Dent

Before even entering my home, I have been met with kind and helpful voices over the phone. On the day of the cleaning, despite the challenges of finding parking around my home, they found a way to do it and they continued on. The carpet cleaning itself was fantastic - a lot of the stains were managed and the carpet looks better than when I initially moved in. What I really loved the most though was the genuine care I was given throughout the process (before the cleaning, during, and after). They don't only get the job done, they make sure you are genuinely happy with their service!Service: Clean carpet

- Adrienne Dizon