COVID-19 Response

Cleaning with Care – Our Coronavirus Response

May 19, 2022 – I am writing today to let you know what we at Alberta Carpet & Furnace Cleaning are doing in response to the coronavirus in Edmonton. We are happy to see cases declining and our province re-opening. We are continuing with appropriate safety measures for the protection of our staff and customers. As a local, family owned business, we appreciate your support!

Additional Safety Measures We Have Added:

  • Stringent sick policies
  • High focus on hand washing and use of hand sanitizer
  • Observing physical distancing, and eliminating hand shaking
  • Increased frequency of disinfection of vehicle touch points
  • Staff will wear masks upon request of customer

Requirements for Cleaning:

Due to the possibility of pre-symptomatic or asymptomatic spread, we are asking our customers to participate in taking extra precautions to ensure the mutual safety of our staff and customers:

  • Let us know if anyone in your home is self isolating or quarantined – we will re-schedule your appointment
  • Let us know if you or anyone in your home have a cough, fever or respiratory symptoms – we will set your appointment to follow up in 10 days to re-schedule
  • We are asking our customers to provide access to hand washing facilities for our employees while they are in your home

Current COVID-19 Situation in Alberta

As Alberta opens up, we are aware that different customers will have differing levels of concern. Please share with us if you have heightened risk or concerns and we will do our best to accommodate.

Current information is available here: https://www.albertahealthservices.ca/topics/Page16997.aspx

Sanitizing/Disinfecting Your Carpets & Ducts

Unfortunately, even at a time like this, there are companies who are willing to take advantage of fear and concern about the virus, and try to sell products with mis-leading information. There are certainly disinfectants available that can be applied to your ducts or to your carpets, however, no product is approved by Health Canada for true disinfection of these surfaces. In both a heating system and on carpeting, coverage and application cannot be controlled to the extent required to confirm disinfection has occurred. Based on information from the World Health Organization and our government about how COVID-19 spreads, applying disinfectant to your ducts or carpets is not a measure we would recommend to protect yourself, or prevent the spread of COVID-19. When it comes to disinfecting your home, your best bet is to focus on high touch surfaces (such as counters, door knobs, light switches, and electronics).

If you or someone in your home has had COVID-19 and you are booking a cleaning following their illness, please inform our office at the time of booking so that we can take all necessary precautions.

We remain committed to providing for your cleaning needs in a safe and caring way, now and into the future.

If you have any questions or concerns, please do not hesitate to contact us.

Holly Jones
President
Alberta Carpet & Furnace Cleaning

Alberta Carpet Cleaning Reviews

Excellent service all around. Upfront about everything, work was clearly explained and the service did exactly what was promised. The technician (Scott D) was very courteous, professional and did his job well.

- Douglas Morgan

Easily one of the best run businesses in town! We had a perfect experience from booking through to the cleaning. Our technician, Bogdan was an absolute legend and educated to me a point where I could hold my own in a conversation regarding carpet cleaning. I would highly recommend using this business for any of their services!

- Kyle Nolan

Great experience - quick, efficient and fair pricing. The associate that came to my house walked me through the pricing, process and tips for afterward very well. Happy customer!

- Jessica Lamont

Mark B was very professional in every way. He explained what he would be doing . He was happy to answer any questions I had and was very thorough. The end result was amazing. The carpets look better than I expected. Thankyou Mark for such a wonderful experience. Highly recommend this company for carpet cleaning.

- Brenda R

My experience with Alberta carpet cleaning was exceptional. From the first phone call dealing with Jennifer who was extremely helpful personable and professional, she helped me set up two appointments and explain the process. Justin was the gentleman who came to do the carpets, He did try to upsell Without being pushy, even though I did not purchase any extras, I did appreciate him doing his job. Justin was very professional and respected my home and did a great job on the carpets. I would definitely recommend Alberta carpet cleaning!! Very happy customer.

- Connie Leblanc

You guys! I was so pleasantly surprised by 1.how quickly my call was answered 2. How quickly they were able to come out 3. How friendly and knowledgeable he was 4. How hard working he was and 5. How reasonable the price is! This was a giant win for me and I will always use this company! Well done you guys! I’m so so happy and I won’t stop telling people!

- Caterina Coffey