COVID-19 Response | Alberta Carpet Cleaning

Cleaning with Care – Our Coronavirus Response

April 20, 2026 – I am writing today to let you know what we at Alberta Carpet & Furnace Cleaning are doing in response to the coronavirus in Edmonton. We are happy to see cases declining and our province re-opening. We are continuing with appropriate safety measures for the protection of our staff and customers. As a local, family owned business, we appreciate your support!

Additional Safety Measures We Have Added:

Stringent sick policies
High focus on hand washing and use of hand sanitizer
Observing physical distancing, and eliminating hand shaking
Increased frequency of disinfection of vehicle touch points
Staff will wear masks upon request of customer

Requirements for Cleaning:

Due to the possibility of pre-symptomatic or asymptomatic spread, we are asking our customers to participate in taking extra precautions to ensure the mutual safety of our staff and customers:

Let us know if anyone in your home is self isolating or quarantined – we will re-schedule your appointment
Let us know if you or anyone in your home have a cough, fever or respiratory symptoms – we will set your appointment to follow up in 10 days to re-schedule
We are asking our customers to provide access to hand washing facilities for our employees while they are in your home

Current COVID-19 Situation in Alberta

As Alberta opens up, we are aware that different customers will have differing levels of concern. Please share with us if you have heightened risk or concerns and we will do our best to accommodate.

Current information is available here: https://www.albertahealthservices.ca/topics/Page16997.aspx

Sanitizing/Disinfecting Your Carpets & Ducts

Unfortunately, even at a time like this, there are companies who are willing to take advantage of fear and concern about the virus, and try to sell products with mis-leading information. There are certainly disinfectants available that can be applied to your ducts or to your carpets, however, no product is approved by Health Canada for true disinfection of these surfaces. In both a heating system and on carpeting, coverage and application cannot be controlled to the extent required to confirm disinfection has occurred. Based on information from the World Health Organization and our government about how COVID-19 spreads, applying disinfectant to your ducts or carpets is not a measure we would recommend to protect yourself, or prevent the spread of COVID-19. When it comes to disinfecting your home, your best bet is to focus on high touch surfaces (such as counters, door knobs, light switches, and electronics).

If you or someone in your home has had COVID-19 and you are booking a cleaning following their illness, please inform our office at the time of booking so that we can take all necessary precautions.

We remain committed to providing for your cleaning needs in a safe and caring way, now and into the future.

If you have any questions or concerns, please do not hesitate to contact us.

Holly Jones
President
Alberta Carpet & Furnace Cleaning

Alberta Carpet Cleaning Reviews

Alberta carpet cleaning cleaned my carpets.I am beyond impressed. I didn’t think service like this existed anymore. A real person (Anna), not AI, did the booking using text messages. Convenient and effective. Mark cleaned my carpets. The results are amazing. My carpets hadn’t been cleaned since the house was built 18 years ago. I thought for sure they needed to be replaced. Excellent results. Excellent service. Excellent experience. Professional and knowledgeable employees. Fair price considering the expense of replacement.

- Raelene Kucy

I had an appointment for cleaning my carpet last week, and Jason G. called me before coming in the appointed time. He had all necessary ancillaries to take care of my house clean and spotless as it was. Jason was very friendly, and thorough in cleaning the carpet, paying much attention to details and all nooks and corners of each room was cleaned. All the more, Jason G. was very gentle, smiling and explaining to me details as he was working on the carpet. I am extremely pleased with the way Jason rendered the service and would give 10 starts if that were available. Extremly happy and pleased. Thanks Jason G.

- Saju Skaria

This is my second time choosing this carpet cleaning service, and I remain very satisfied. Tim was polite, professional, friendly, and punctual. I’m grateful for the attention to detail and the consistent quality. Thank you for another great experience.

- Rubia Akram

I have posted significantly more poor reviews than great reviews simply because the customer experience is in short supply out there these days. Alberta Carpet Cleaning stands out head and shoulders above the rest. Haven't had such a good customer experience in a long time. From my Technicians Laben and Tim to Jennifer in the office. All so very professional, friendly and accommodating. They had to come back twice but were so good about it. There is something to be said for a company when their employees love their jobs and have been there a very long time. Highly recommended.

- Mike Diamond