COVID-19 Response | Alberta Carpet Cleaning

Cleaning with Care – Our Coronavirus Response

May 17, 2025 – I am writing today to let you know what we at Alberta Carpet & Furnace Cleaning are doing in response to the coronavirus in Edmonton. We are happy to see cases declining and our province re-opening. We are continuing with appropriate safety measures for the protection of our staff and customers. As a local, family owned business, we appreciate your support!

Additional Safety Measures We Have Added:

Stringent sick policies
High focus on hand washing and use of hand sanitizer
Observing physical distancing, and eliminating hand shaking
Increased frequency of disinfection of vehicle touch points
Staff will wear masks upon request of customer

Requirements for Cleaning:

Due to the possibility of pre-symptomatic or asymptomatic spread, we are asking our customers to participate in taking extra precautions to ensure the mutual safety of our staff and customers:

Let us know if anyone in your home is self isolating or quarantined – we will re-schedule your appointment
Let us know if you or anyone in your home have a cough, fever or respiratory symptoms – we will set your appointment to follow up in 10 days to re-schedule
We are asking our customers to provide access to hand washing facilities for our employees while they are in your home

Current COVID-19 Situation in Alberta

As Alberta opens up, we are aware that different customers will have differing levels of concern. Please share with us if you have heightened risk or concerns and we will do our best to accommodate.

Current information is available here: https://www.albertahealthservices.ca/topics/Page16997.aspx

Sanitizing/Disinfecting Your Carpets & Ducts

Unfortunately, even at a time like this, there are companies who are willing to take advantage of fear and concern about the virus, and try to sell products with mis-leading information. There are certainly disinfectants available that can be applied to your ducts or to your carpets, however, no product is approved by Health Canada for true disinfection of these surfaces. In both a heating system and on carpeting, coverage and application cannot be controlled to the extent required to confirm disinfection has occurred. Based on information from the World Health Organization and our government about how COVID-19 spreads, applying disinfectant to your ducts or carpets is not a measure we would recommend to protect yourself, or prevent the spread of COVID-19. When it comes to disinfecting your home, your best bet is to focus on high touch surfaces (such as counters, door knobs, light switches, and electronics).

If you or someone in your home has had COVID-19 and you are booking a cleaning following their illness, please inform our office at the time of booking so that we can take all necessary precautions.

We remain committed to providing for your cleaning needs in a safe and caring way, now and into the future.

If you have any questions or concerns, please do not hesitate to contact us.

Holly Jones
President
Alberta Carpet & Furnace Cleaning

Alberta Carpet Cleaning Reviews

I loved the communication with this company from the day before to the day of. We had an unexpected insurance claim in our home that has been extremely stressful, but these guys were a DREAM to deal with at the tailend of the clean-up! Very professional and got right to it! I was able to book the furnace cleaning with the carpet cleaning immediately after. I didn't catch the names of the furnace team, but they were quick and thorough and double-checked vent counts with me before completion and were very informative. Mark and Marc were my carpet cleaning guys and are an amazing duo. Highly recommend. I'd give a 10 if I could!

- Coral Simmonds

This has been hands down the BEST service ever. They take text messages first thing in the morning and respond immediately. Our old dog recently had 3 accidents on our brand new carpet and area rug 3 days in a row and they came back every time with prompt service and everything looks amazing. Could not recommend them more.

- Emilie

I had wonderful experience with Alberta Carpet Cleaning. Special shoutout to MARK L. the guy was so humble and did everything perfectly. He communicated very well before starting and even after finishing the work. Will recommend everyone if you’re looking for your carpet cleaning.

- Umang Valand

Awesome service, very friendly and explain the whole process. My carpet is looking brand new again. Highly recommend using Alberta carpet cleaning. Very affordable and will definitely be using them for all my carpet cleaning needs in the future.

- Michelle Dunbar

We had an amazing experience with Alberta Carpet Cleaning, and I have to give a huge shoutout to Lawrence for his outstanding work! We recently moved out of our home where we had a small puppy, and I was honestly a bit worried about the condition of the carpets. But Lawrence went above and beyond—he was friendly, professional, and incredibly thorough. By the time he was done, the carpets looked absolutely impeccable—like new! You’d never know we had a puppy there at all. I’m so impressed and grateful for the care and attention to detail. If you need top-quality carpet cleaning, you got it with them!

- Amanda Marie