COVID-19 Response

Cleaning with Care – Our Coronavirus Response

March 18, 2024 – I am writing today to let you know what we at Alberta Carpet & Furnace Cleaning are doing in response to the coronavirus in Edmonton. We are happy to see cases declining and our province re-opening. We are continuing with appropriate safety measures for the protection of our staff and customers. As a local, family owned business, we appreciate your support!

Additional Safety Measures We Have Added:

  • Stringent sick policies
  • High focus on hand washing and use of hand sanitizer
  • Observing physical distancing, and eliminating hand shaking
  • Increased frequency of disinfection of vehicle touch points
  • Staff will wear masks upon request of customer

Requirements for Cleaning:

Due to the possibility of pre-symptomatic or asymptomatic spread, we are asking our customers to participate in taking extra precautions to ensure the mutual safety of our staff and customers:

  • Let us know if anyone in your home is self isolating or quarantined – we will re-schedule your appointment
  • Let us know if you or anyone in your home have a cough, fever or respiratory symptoms – we will set your appointment to follow up in 10 days to re-schedule
  • We are asking our customers to provide access to hand washing facilities for our employees while they are in your home

Current COVID-19 Situation in Alberta

As Alberta opens up, we are aware that different customers will have differing levels of concern. Please share with us if you have heightened risk or concerns and we will do our best to accommodate.

Current information is available here: https://www.albertahealthservices.ca/topics/Page16997.aspx

Sanitizing/Disinfecting Your Carpets & Ducts

Unfortunately, even at a time like this, there are companies who are willing to take advantage of fear and concern about the virus, and try to sell products with mis-leading information. There are certainly disinfectants available that can be applied to your ducts or to your carpets, however, no product is approved by Health Canada for true disinfection of these surfaces. In both a heating system and on carpeting, coverage and application cannot be controlled to the extent required to confirm disinfection has occurred. Based on information from the World Health Organization and our government about how COVID-19 spreads, applying disinfectant to your ducts or carpets is not a measure we would recommend to protect yourself, or prevent the spread of COVID-19. When it comes to disinfecting your home, your best bet is to focus on high touch surfaces (such as counters, door knobs, light switches, and electronics).

If you or someone in your home has had COVID-19 and you are booking a cleaning following their illness, please inform our office at the time of booking so that we can take all necessary precautions.

We remain committed to providing for your cleaning needs in a safe and caring way, now and into the future.

If you have any questions or concerns, please do not hesitate to contact us.

Holly Jones
President
Alberta Carpet & Furnace Cleaning

Alberta Carpet Cleaning Reviews

Very happy with our carpet cleaning today. Jason was awesome! Would totally recommend it if you’re looking for a thorough cleaning. Our home smells very fresh, not overly scented. I do have a strong sensitivity to scent and chemical and so far so good!

- V T

I recently had the pleasure of using Alberta Carpet Cleaning for their furnace and carpet cleaning services, and I am satisfied with the results. From start to finish, their service was professional, efficient, and delivered exceptional outcomes. The team arrived promptly at the scheduled time, and their friendliness immediately put me at ease. They took the time to assess the condition of my furnace and carpets and explain the cleaning process, ensuring I was comfortable with the service they were about to provide. The technicians were careful in their work, paying special attention to high-traffic areas and stubborn stains. The pricing was fair and transparent, with no hidden fees or surprises.

- P Ng

I had paid for a different company to come in and do my carpets, and there wasn't much difference at all. Then I tried Alberta Carpet Cleaning, and all the stains and odors Etc were gone. The carpet looks very, very good now, so we do not have to put in laminate. Oops, I meant to mention the gentleman who did the carpets Jason G. was fantastic , he was friendly and funny and went beyond the customer's expectations by far . I will definitely go with these guys again next time I need carpets done! Thanks again! :) Kate

- Margarita Girl

My couch looks better than when I got it! It smells good, looks good and my technician, Jerrod B, completely understood why I wanted to salvage my couch. He explained the guarantee, told me the after care, ensured everyone in the home was aware of the hoses and cords so no one tripped. The best part about this service was Jerrod, he commented on how nice the couch was, and on the Lego I had in my living room. He was absolutely pleasant to my 8 year old sister, and the pets in the home. He was so nice and friendly to chat to, it was a shame he left! Once he was done, I looked at the couch and he said he was happy how it turned out, and the he tried his best to get it cleaned up ( cat urine is extremely difficult ) overall, if I could give a higher rating I would, the technician was great, thoroughly knowledgable, and early! The couch is better than when I bought it, and I will use their services again if I ever need it. Thank you for saving my couch Jerrod!!!

- Jennifer Phillips