Preparing for Cleaning

How to Prepare for Your Cleaning Appointment

1
Pre-Vacuum Your Carpets

Carpets capture a lot of dust, dirt and hair. Much as you would vacuum or sweep a hard floor before mopping or cleaning, it is very important that your carpet is thoroughly pre vacuumed before we clean it. This can make a huge difference in cleaning results!

2
Remove Any Breakables

Please move all lamps, plants and breakables before we arrive and make sure that the areas to be cleaned are clear of items on the floor.

It's important to move lamps, plants and breakables before we arrive to clean your carpets. We don't want to have any accidents!
3
Move Furniture

We can move most furniture, including tables, chairs, and sofas. We cannot move beds which are not on rollers, entertainment units, electronics, china hutches or other oversize or fragile furniture. We do our best to clean around anything that we cannot move, but we can’t clean under beds or other furniture with low clearance.

Things You Should Know for the Day of Cleaning

1
Time

  • Morning Appointments: arrival between 8:00 am and 1:00 pm.
  • Afternoon Appointments arrival between 11:00 am and 6:00 pm.
  •  We will contact you between 7:00 am and 10:30 am to give you your two-hour window of arrival.

If you need notice to get home, please let us know in advance and we can contact you when we are 30 minutes away to let you get home. 

2
Parking
  • Please ensure there is legal, paved parking available within 30 feet of the entrance of your home.
  • Please ensure that sidewalks and driveways are clear of snow and ice.
  • For more on parking requirements, please visit our Parking Requirements Tips.
3
Pets
  • Our equipment is loud and alarming for your furry friends, and the door will be partially open throughout the cleaning.
  • Please plan to have a secure place for your pets for the duration of the cleaning.
4
Payment
  • We are unable to accept cash or personal cheques.
  • We do accept Debit, Visa, MasterCard and American Express.
  • Payment in full is due upon completion of the cleaning.

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What Our Customers Have To Say

I am very pleased with the quality of service and cleaning provided by Alberta Carpet Cleaning. We had Zach provide our cleaning services and he did an amazing job at getting out the pet stains and refreshing our carpets - they look like new! Zach was very personable and provided some good options - was in and out in about 2 hours. I also appreciated how they gave me a time frame in advance and then on the day they shortened the window and also called ahead so I could be home and ready - this provided a minimal interruption to my day which I also appreciate! I highly recommend this company and in particular, Zach.

- Tracey Anderson

We had our dining room chairs done ! And some tub chairs done. Really needed it ! Turned out great. Alberta Carpet/furnature cleaning tech,was very knowledgeable. They look like new. Thanks to Alberta Carpet/Furniture/ Furnace cleaning.

- William Ratcliffe

For the first time, we used the carpet cleaning services of Alberta Carpet Cleaning and were very satisfied. The carpet cleaning technician, J. Bogdan, did an excellent job. He was friendly, knowledgeable and professional and worked very hard to get our rugs looking great! He clearly explained what the process would be and took the time to fully answer my questions. We are extremely happy with the work he did. We would highly recommend Alberta Carpet Cleaning and, if required, will use their services again.

- Bruce Cruikshank

We had an accent chair cleaned. The communication before, during, and after was perfect. We knew exactly when a technician was coming and what was expected of us ahead of time. The work itself was done quickly & with the utmost care for our home. Thank you. We would recommend this service and will certainly be referring those we know.

- Lazina Mckenzie

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