Preparing for Cleaning

How to Prepare for Your Cleaning Appointment

1
Pre-Vacuum Your Carpets

Carpets capture a lot of dust, dirt and hair. Much as you would vacuum or sweep a hard floor before mopping or cleaning, it is very important that your carpet is thoroughly pre vacuumed before we clean it. This can make a huge difference in cleaning results!

2
Remove Any Breakables

Please move all lamps, plants and breakables before we arrive and make sure that the areas to be cleaned are clear of items on the floor.

It's important to move lamps, plants and breakables before we arrive to clean your carpets. We don't want to have any accidents!
3
Move Furniture

We can move most furniture, including tables, chairs, and sofas. We cannot move beds which are not on rollers, entertainment units, electronics, china hutches or other oversize or fragile furniture. We do our best to clean around anything that we cannot move, but we can’t clean under beds or other furniture with low clearance.

Things You Should Know for the Day of Cleaning

1
Time

  • Morning Appointments: arrival between 8:00 am and 1:00 pm.
  • Afternoon Appointments arrival between 11:00 am and 6:00 pm.
  •  We will contact you between 7:00 am and 10:30 am to give you your two-hour window of arrival.

If you need notice to get home, please let us know in advance and we can contact you when we are 30 minutes away to let you get home. 

2
Parking
  • Please ensure there is legal, paved parking available within 30 feet of the entrance of your home.
  • Please ensure that sidewalks and driveways are clear of snow and ice.
  • For more on parking requirements, please visit our Parking Requirements Tips.
3
Pets
  • Our equipment is loud and alarming for your furry friends, and the door will be partially open throughout the cleaning.
  • Please plan to have a secure place for your pets for the duration of the cleaning.
4
Payment
  • We are unable to accept cash or personal cheques.
  • We do accept Debit, Visa, MasterCard and American Express.
  • Payment in full is due upon completion of the cleaning.

More Posts

What Our Customers Have To Say

My carpets are 5 years old and they look nearly new! Bogden was very professional and genuine, and he explained the process and options clearly.

- Lisa-Marie Heschel

I had my couch and chair cleaned and the technician Justin was on-time, professional and friendly. He explained the process, how long it was going to take, and answered all my questions. He also did a thorough job. I've also used this company for Furnace cleaning in the past and had the same great experience. Highly recommend.

- Cathy

I am very pleased with the quality of service and cleaning provided by Alberta Carpet Cleaning. We had Zach provide our cleaning services and he did an amazing job at getting out the pet stains and refreshing our carpets - they look like new! Zach was very personable and provided some good options - was in and out in about 2 hours. I also appreciated how they gave me a time frame in advance and then on the day they shortened the window and also called ahead so I could be home and ready - this provided a minimal interruption to my day which I also appreciate! I highly recommend this company and in particular, Zach.

- Tracey Anderson

TEXT US