Preparing for Cleaning

How to Prepare for Your Cleaning Appointment

1
Pre-Vacuum Your Carpets

Carpets capture a lot of dust, dirt and hair. Much as you would vacuum or sweep a hard floor before mopping or cleaning, it is very important that your carpet is thoroughly pre vacuumed before we clean it. This can make a huge difference in cleaning results!

2
Remove Any Breakables

Please move all lamps, plants and breakables before we arrive and make sure that the areas to be cleaned are clear of items on the floor.

It's important to move lamps, plants and breakables before we arrive to clean your carpets. We don't want to have any accidents!
3
Move Furniture

We can move most furniture, including tables, chairs, and sofas. We cannot move beds which are not on rollers, entertainment units, electronics, china hutches or other oversize or fragile furniture. We will do our best to clean around or under anything that we cannot move.

Things You Should Know for the Day of Cleaning

1
Time

  • Morning Appointments: arrival between 8:00 am and 1:00 pm.
  • Afternoon Appointments arrival between 11:00 am and 6:00 pm.
  •  We will contact you between 7:00 am and 10:30 am to give you your two-hour window of arrival.

If you need notice to get home, please let us know in advance and we can contact you when we are 30 minutes away to let you get home. 

2
Parking
  • Please ensure there is legal, paved parking available within 30 feet of the entrance of your home.
  • Please ensure that sidewalks and driveways are clear of snow and ice.
  • For more on parking requirements, please visit our Parking Requirements Tips.
3
Pets
  • Our equipment is loud and alarming for your furry friends, and the door will be partially open throughout the cleaning.
  • Please plan to have a secure place for your pets for the duration of the cleaning.
4
Payment
  • We are unable to accept cash or personal cheques.
  • We do accept Debit, Visa, MasterCard and American Express.
  • Payment in full is due upon completion of the cleaning.

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What Our Customers Have To Say

We had our dining room chairs done ! And some tub chairs done. Really needed it ! Turned out great. Alberta Carpet/furnature cleaning tech,was very knowledgeable. They look like new. Thanks to Alberta Carpet/Furniture/ Furnace cleaning.

- William Ratcliffe

Really great service. He explained everything well and was very efficient.A pleasant gentleman to meet and converse with, with respect for my home. Thank you!Service: Clean carpet

- Teresa Jenkinson (Catchupmatey)

Our experience with this company was amazing. Scott arrived right on time and was very friendly and professional. The work was done very quickly and the carpet and chair look amazing. Will absolutely use this company again!Services: Clean carpet, Clean upholstery

- Donna Sired

Truly professional service. Got a call to go over estimates and everything was well articulated and explained including estimated costs. Very nice customer service. Technician arrived today and went over details and what will be done. Work was professionally executed. Happy with the service and would use them again.Service: Clean carpet

- Ben Budu

Justin was excellent, personable and did a great job. He explained the situation with the coffee drip stains on the stairs and was reassuring that I did not put water on them as a removal try. I would recommend this professional company as value for money paid.Service: Clean carpet

- Sheryl Porter

We called and were booked in for the next day. The price was fantastic and the gentleman who came to do the work was clean, professional and very thorough. He was flexible when we asked to do another carpet and adjusted on the fly, highly recommend!!Services: Clean area rugs, Clean carpet, Clean upholstery, Remove pet stains & odors

- Selena Schmidt

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