Alberta Carpet Cleaning Home
780-444-7847
Mon - Sat: 7am to 6pm | Sun: 9am to 5pm
Preparing for Cleaning

How to Prepare for Your Cleaning Appointment

1
Pre-Vacuum Your Carpets

Carpets capture a lot of dust, dirt and hair. Much as you would vacuum or sweep a hard floor before mopping or cleaning, it is very important that your carpet is thoroughly pre vacuumed before we clean it. This can make a huge difference in cleaning results!

2
Remove Any Breakables

Please move all lamps, plants and breakables before we arrive and make sure that the areas to be cleaned are clear of items on the floor.

It's important to move lamps, plants and breakables before we arrive to clean your carpets. We don't want to have any accidents!
3
Move Furniture

We can move most furniture, including tables, chairs, and sofas. We cannot move beds which are not on rollers, entertainment units, electronics, china hutches or other oversize or fragile furniture. We do our best to clean around anything that we cannot move, but we can’t clean under beds or other furniture with low clearance.

Things You Should Know for the Day of Cleaning

1
Time

  • Morning Appointments: arrival between 8:00 am and 1:00 pm.
  • Afternoon Appointments arrival between 11:00 am and 6:00 pm.
  •  We will contact you between 7:00 am and 10:30 am to give you your two-hour window of arrival.

If you need notice to get home, please let us know in advance and we can contact you when we are 30 minutes away to let you get home. 

2
Parking
  • Please ensure there is legal, paved parking available within 30 feet of the entrance of your home.
  • Please ensure that sidewalks and driveways are clear of snow and ice.
  • For more on parking requirements, please visit our Parking Requirements Tips.
3
Pets
  • Our equipment is loud and alarming for your furry friends, and the door will be partially open throughout the cleaning.
  • Please plan to have a secure place for your pets for the duration of the cleaning.
4
Payment
  • We are unable to accept cash or personal cheques.
  • We do accept Debit, Visa, MasterCard and American Express.
  • Payment in full is due upon completion of the cleaning.

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What Our Customers Have To Say

Alberta carpet cleaning cleaned my carpets.I am beyond impressed. I didn’t think service like this existed anymore. A real person (Anna), not AI, did the booking using text messages. Convenient and effective. Mark cleaned my carpets. The results are amazing. My carpets hadn’t been cleaned since the house was built 18 years ago. I thought for sure they needed to be replaced. Excellent results. Excellent service. Excellent experience. Professional and knowledgeable employees. Fair price considering the expense of replacement.

- Rae

I've had ACC come in a few years ago to clean the ducts and furnace and it was a fast but thorough and professional job. Once the last child moved out it was time to clean the carpet as any parent can relate so I called ACC back and the service tech did not disappoint. He came in and immediately took precautions to protect the entryway and landing, we walked through the house and confirmed what was happening (Stairway, hallway and three rooms) and pricing. Once he got started he wore the appropriate PPE and was done in about an hour. The carpets looked new again, the whole upstairs looked completely refreshed. Everything was completely dry by the next morning (he was done by just after noon) and still looked fresh and clean. Great and professional work.

- Quinn Gillard

I have posted significantly more poor reviews than great reviews simply because the customer experience is in short supply out there these days. Alberta Carpet Cleaning stands out head and shoulders above the rest. Haven't had such a good customer experience in a long time. From my Technicians Laben and Tim to Jennifer in the office. All so very professional, friendly and accommodating. They had to come back twice but were so good about it. There is something to be said for a company when their employees love their jobs and have been there a very long time. Highly recommended.

- Mike Diamond

The whole experience was ABSOLUTELY AMAZING!!! I had arranged for furniture cleaning for my 91 year old Mom in Alberta… I live in BC. Jason, the technician called me prior to entering her building… we discussed what was to be done… and what our main concerns were. Immediately following their visit my Mom called and told me it was a wonderful experience and that Jason and Roberto were absolutely beautiful people!!! They were very kind, polite and caring towards my Mom… she felt it… and I was SO EXTREMELY GRATEFUL! Jason also called me immediately after the cleaning to let me know how the service went. I cannot express how grateful I am to have people who were kind, compassionate and truly cared about my Mom and her experience! I would highly recommend Alberta carpet cleaning! The customer service was absolutely outstanding! Thank you so much!

- Ally S

This is my second time choosing this carpet cleaning service, and I remain very satisfied. Tim was polite, professional, friendly, and punctual. I’m grateful for the attention to detail and the consistent quality. Thank you for another great experience.

- Rubia Akram

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