Is My Carpet Worth Cleaning?

We get lots of customers who have not cleaned their carpet for a long time and are pleasantly surprised, or even delighted by the cleaning results. Unfortunately, this is not the situation with every carpet. Some situations which may cause you to reconsider cleaning and think about replacing would be:

• Extensive long term heavy soiling – if a carpet has been walked on in soiled shoes or boots over a long period of time, not only will there be a lot of dirt, but the grit from the dirt will have been worked deep into the carpet and have caused damage to the fibres. Even with cleaning, we may not be able to remove all the dirt – and when the carpet is wet, it will wick (move up the wet fibres) to the top of the carpet and look bad. On top of that, the damage/wear from the dirt will make the carpet look worn and dull, even after cleaning.
• Heavy staining – if you have a lot of different types of overlapping stains that have built up in your carpet over time without regular professional cleaning (even if you have done home spot removal), you will probably not be happy with your cleaning results. It is very hard for us to take appropriate measures when there have been a lot of different things spilled which require different approaches to properly and fully remove.
• Heavy urine stains – when a carpet has been repeatedly soaked with urine, it is very difficult to fully remove the stains and odours. If you are intent on restoring carpet that has been extensively peed on by a cat or dog, you will want to pull the carpet up, remove and replace the underlay, and have both sides of the carpet cleaned & treated with odour attacking enzyme treatment. We do not provide any warranty or guarantee for this type of cleaning and charge hourly rates.
• It’s really old, tired or ragged – clean is clean, but it’s not new. Just like throwing your ripped or worn pants in the washer won’t make them new, professional cleaning will not restore damaged and worn fibres to new condition.