Immediately After Cleaning:
Please take care when walking on freshly cleaned carpets, as they may be slippery, especially on stairs and when walking from damp carpet to hard floor surfaces. Wearing clean, white soled non-slip shoes or slippers is recommended.
After cleaning your carpets or furniture will be damp for up to 24 hours, depending on the temperature, air flow and humidity. You can help speed up the process by running fans, including the summer fan on your furnace, opening windows (in summer) and keeping the area warm. If your carpets are not dry within a day, please contact us.
Spots & Stains
When stains have soaked through to the backing of the carpet or upholstery or even into the subfloor, they often spread below the surface of the carpet, and cleaning can cause residues to “wick up”, causing stains to reappear or even appear larger after cleaning. If you have any concerns with the results of your cleaning, even after everything has dried, please telephone us.
Vacuum Thoroughly: Although it may not be obvious, dust and dirt settle into your carpets from the air and everyday use. Vacuuming your carpets thoroughly and frequently keeps them looking great longer. How frequently you should vacuum is based on how much dust is in the home and how much use the area gets, but a good rule of thumb is once per week for all of your carpets, and 2-3 times per week for high traffic areas.
Spot Clean: If you have a small spill or spot, clean it carefully and quickly while it is still wet, following our stain guide. Use an absorbant material such as a cloth diaper or disposable diaper or feminine pad to absorb as much as possible. If there is a large volume of liquid, we recommend calling a professional as it will be difficult to extract on your own.
Treat Your Carpets With Professional Fabric & Carpet Protector: Carpet protector helps your carpet resist soiling and makes cleaning up spots and spills easier. Plus we make it easy for you to keep your carpets looking great with our protection guarantee: for 1 year from the date that we apply carpet protector to your carpets or upholstery, we will return up to two times for free to treat spots and stains on the treated items!
Keep Up The Cleaning: Carpet manufacturers recommend professional cleaning every 12-24 months in order to maintain your warranty and keep your carpets looking great for as long as possible. Cleaning your carpets regularly can prevent premature wear, improve appearance and prolong their life.