Have you ever cleaned your carpets or had a professional carpet cleaning, only to find that when the carpets dry, stains and odour return, or even worsen? This has a lot to do with the wicking effect.

Professional carpet cleaning is designed to thoroughly clean the “pile” of the carpet. The pile is the fibres that make up the part of the carpet that you see. It may be tight, like a berber, or it may be thick and long like a shag. Past the pile, is the backing, and under the carpet itself is underlay. The problem is, spills do not confine themselves to the surface, or the pile of the carpet. If you don’t find the spill immediately it may soak through the backing and into the underlay. The spreading of the stain below the surface will often be larger than what you see on the surface. 

When your carpets are professionally cleaned, the spills deep in the carpet, and possibly into the underlay can “wick” or be drawn up the damp carpet fibres to the surface, where they appear larger than before, and bring an unpleasant odour. 

If the spot or stain was from urine, Alberta Carpet Cleaning uses a professional grade, pet safe enzyme based product called Bio-Treat ™ to treat urine stains and odours. Bio-Treat ™ is applied following your cleaning and the active formula works over the next 24 to 48 hours to actually digest any residual organic material and stains, improving the appearance and the smell. For extensive staining/odours that return to the dry carpet after the use of BioTreat™, we will return to reapply the product to ensure the stain is thoroughly and completely digested.


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Alberta Carpet Cleaning Reviews

Alberta carpet cleaning cleaned my carpets.I am beyond impressed. I didn’t think service like this existed anymore. A real person (Anna), not AI, did the booking using text messages. Convenient and effective. Mark cleaned my carpets. The results are amazing. My carpets hadn’t been cleaned since the house was built 18 years ago. I thought for sure they needed to be replaced. Excellent results. Excellent service. Excellent experience. Professional and knowledgeable employees. Fair price considering the expense of replacement.

- Raelene Kucy

I had an appointment for cleaning my carpet last week, and Jason G. called me before coming in the appointed time. He had all necessary ancillaries to take care of my house clean and spotless as it was. Jason was very friendly, and thorough in cleaning the carpet, paying much attention to details and all nooks and corners of each room was cleaned. All the more, Jason G. was very gentle, smiling and explaining to me details as he was working on the carpet. I am extremely pleased with the way Jason rendered the service and would give 10 starts if that were available. Extremly happy and pleased. Thanks Jason G.

- Saju Skaria

This is my second time choosing this carpet cleaning service, and I remain very satisfied. Tim was polite, professional, friendly, and punctual. I’m grateful for the attention to detail and the consistent quality. Thank you for another great experience.

- Rubia Akram

I have posted significantly more poor reviews than great reviews simply because the customer experience is in short supply out there these days. Alberta Carpet Cleaning stands out head and shoulders above the rest. Haven't had such a good customer experience in a long time. From my Technicians Laben and Tim to Jennifer in the office. All so very professional, friendly and accommodating. They had to come back twice but were so good about it. There is something to be said for a company when their employees love their jobs and have been there a very long time. Highly recommended.

- Mike Diamond

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