Have you ever cleaned your carpets or had a professional carpet cleaning, only to find that when the carpets dry, stains and odour return, or even worsen? This has a lot to do with the wicking effect.

Professional carpet cleaning is designed to thoroughly clean the “pile” of the carpet. The pile is the fibres that make up the part of the carpet that you see. It may be tight, like a berber, or it may be thick and long like a shag. Past the pile, is the backing, and under the carpet itself is underlay. The problem is, spills do not confine themselves to the surface, or the pile of the carpet. If you don’t find the spill immediately it may soak through the backing and into the underlay. The spreading of the stain below the surface will often be larger than what you see on the surface. 

When your carpets are professionally cleaned, the spills deep in the carpet, and possibly into the underlay can “wick” or be drawn up the damp carpet fibres to the surface, where they appear larger than before, and bring an unpleasant odour. 

If the spot or stain was from urine, Alberta Carpet Cleaning uses a professional grade, pet safe enzyme based product called Bio-Treat ™ to treat urine stains and odours. Bio-Treat ™ is applied following your cleaning and the active formula works over the next 24 to 48 hours to actually digest any residual organic material and stains, improving the appearance and the smell. For extensive staining/odours that return to the dry carpet after the use of BioTreat™, we will return to reapply the product to ensure the stain is thoroughly and completely digested.


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Alberta Carpet Cleaning Reviews

I am very pleased with the quality of service and cleaning provided by Alberta Carpet Cleaning. We had Zach provide our cleaning services and he did an amazing job at getting out the pet stains and refreshing our carpets - they look like new! Zach was very personable and provided some good options - was in and out in about 2 hours. I also appreciated how they gave me a time frame in advance and then on the day they shortened the window and also called ahead so I could be home and ready - this provided a minimal interruption to my day which I also appreciate! I highly recommend this company and in particular, Zach.

- Tracey Anderson

We had an accent chair cleaned. The communication before, during, and after was perfect. We knew exactly when a technician was coming and what was expected of us ahead of time. The work itself was done quickly & with the utmost care for our home. Thank you. We would recommend this service and will certainly be referring those we know.

- Lazina Mckenzie

For the first time, we used the carpet cleaning services of Alberta Carpet Cleaning and were very satisfied. The carpet cleaning technician, J. Bogdan, did an excellent job. He was friendly, knowledgeable and professional and worked very hard to get our rugs looking great! He clearly explained what the process would be and took the time to fully answer my questions. We are extremely happy with the work he did. We would highly recommend Alberta Carpet Cleaning and, if required, will use their services again.

- Bruce Cruikshank

We had our dining room chairs done ! And some tub chairs done. Really needed it ! Turned out great. Alberta Carpet/furnature cleaning tech,was very knowledgeable. They look like new. Thanks to Alberta Carpet/Furniture/ Furnace cleaning.

- William Ratcliffe

I phoned Alberta Carpet Cleaning to ask for a quote for carpet cleaning for 3 bedrooms in my home and the lady that answered the phone was so patient, helpful, kind, and explained everything in detail. The price was good but the customer service is what pulled me in. When Jason showed up to clean my carpets he was also very personable. He answered all my questions and was done in no time. He did an awesome job. I highly recommend this company and I’ll be using them again.

- Debb Cooper

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