Have you ever cleaned your carpets or had a professional carpet cleaning, only to find that when the carpets dry, stains and odour return, or even worsen? This has a lot to do with the wicking effect.

Professional carpet cleaning is designed to thoroughly clean the “pile” of the carpet. The pile is the fibres that make up the part of the carpet that you see. It may be tight, like a berber, or it may be thick and long like a shag. Past the pile, is the backing, and under the carpet itself is underlay. The problem is, spills do not confine themselves to the surface, or the pile of the carpet. If you don’t find the spill immediately it may soak through the backing and into the underlay. The spreading of the stain below the surface will often be larger than what you see on the surface. 

When your carpets are professionally cleaned, the spills deep in the carpet, and possibly into the underlay can “wick” or be drawn up the damp carpet fibres to the surface, where they appear larger than before, and bring an unpleasant odour. 

If the spot or stain was from urine, Alberta Carpet Cleaning uses a professional grade, pet safe enzyme based product called Bio-Treat ™ to treat urine stains and odours. Bio-Treat ™ is applied following your cleaning and the active formula works over the next 24 to 48 hours to actually digest any residual organic material and stains, improving the appearance and the smell. For extensive staining/odours that return to the dry carpet after the use of BioTreat™, we will return to reapply the product to ensure the stain is thoroughly and completely digested.

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Alberta Carpet Cleaning Reviews

Excellent service all around. Upfront about everything, work was clearly explained and the service did exactly what was promised. The technician (Scott D) was very courteous, professional and did his job well.

- Douglas Morgan

Easily one of the best run businesses in town! We had a perfect experience from booking through to the cleaning. Our technician, Bogdan was an absolute legend and educated to me a point where I could hold my own in a conversation regarding carpet cleaning. I would highly recommend using this business for any of their services!

- Kyle Nolan

Great experience - quick, efficient and fair pricing. The associate that came to my house walked me through the pricing, process and tips for afterward very well. Happy customer!

- Jessica Lamont

Mark B was very professional in every way. He explained what he would be doing . He was happy to answer any questions I had and was very thorough. The end result was amazing. The carpets look better than I expected. Thankyou Mark for such a wonderful experience. Highly recommend this company for carpet cleaning.

- Brenda R

My experience with Alberta carpet cleaning was exceptional. From the first phone call dealing with Jennifer who was extremely helpful personable and professional, she helped me set up two appointments and explain the process. Justin was the gentleman who came to do the carpets, He did try to upsell Without being pushy, even though I did not purchase any extras, I did appreciate him doing his job. Justin was very professional and respected my home and did a great job on the carpets. I would definitely recommend Alberta carpet cleaning!! Very happy customer.

- Connie Leblanc

You guys! I was so pleasantly surprised by 1.how quickly my call was answered 2. How quickly they were able to come out 3. How friendly and knowledgeable he was 4. How hard working he was and 5. How reasonable the price is! This was a giant win for me and I will always use this company! Well done you guys! I’m so so happy and I won’t stop telling people!

- Caterina Coffey