Professional Area Rug Cleaning

Free Pick Up & Delivery

Professional Area Rug Cleaning
Professional Area Rug Cleaning
It’s Not Clean Until You Say It’s Clean…Guaranteed
Preparing for Your Cleaning
Preparing for Your Cleaning
How to prepare for area rug cleaning
Maintaining Area Rugs Between Cleanings
Maintaining Area Rugs Between Cleanings
How to maintain your area rug after cleaning
Area Rug Cleaning FAQs
Area Rug Cleaning FAQs
Frequently Asked Questions

Recent Google Reviews – What Our Customers Are Saying!

I am a volunteer at a community hall and these guys were able to come out within a couple days to clean our stage and carpeted wall. They did an amazing job! This hall is rented out every week from early spring to late fall. It sees a lot of wear and tear. The carpet looks nearly brand new.
Kristine Trautman
Kristine Trautman
23:36 15 Jul 19
Glenn was absolutely wonderful to work with. He was very professional and courteous. He was very helpful and mindful of the furniture in the rooms and made sure he changed his footwear every time he left and came back inside the house. HIGHLY Recommended! Will definitely use again. This is by far the BEST experience I’ve had working with Alberta Carpet Cleaning!
krt K
krt K
20:31 22 Jun 19
Amazing results after my carpets were cleaned. No pet odors and no mud stains. Customer service was efficient and quick. Definitely worth using their business.
Missy Melly
Missy Melly
06:47 22 Jun 19
Had my furnace done by Nick and Edison and my carpets cleaned by Ronald. All techs were professional and timely. Work done was fantastic. My house smells and feels so much cleaner which is hard with 2 dogs. Would definitely recommend.
Ronda Danchak
Ronda Danchak
20:16 13 Jun 19
Good job guys! That was the first time I used services from Alberta Carpet Cleaning. Alfredo is the technician who cleaned my carpet, he was very professional and efficient. My carpet was very dirty but now looks brand new. I will use their services again in the future and would highly recommend them to others.
Sherley Perest
Sherley Perest
20:49 06 Jun 19
Edison and Andrew did a marvelous job cleaning our furnace, dryer vent and central vac. We would have them back to do this job in a heartbeat as they were very respectful of our home maintaining the cleanliness of it while they did the work. They were very cordial. (Their eyesight is very good!)
Eloise Kolach
Eloise Kolach
01:09 06 Jun 19
Great experience. Friendly staff. Good prices. Knowledgeable technicians. My carpets which were soiled and had been thrown up on a few times by dogs are now shiny and new again. Thanks!
Natalie Lafond
Natalie Lafond
17:14 03 Jun 19
Alfredo is awesome! He did an amazing job with our condo which was dirty with lots of coffee spots. We were surprised that Alfredo could remove them all especially there was also a big patch of brown chocolate stain. Good Job well done Alfredo!! Will definitely request for you again next time 🙂
elaine wong
elaine wong
00:38 31 May 19
FANTASTIC. TECHNICIAN MARK BERNHARDT DID A FANTASTIC JOB. CARPETS HAD NOT BEEN CLEANED FOR 10 YEARS. EVERYTHING CAME UP LIKE NEW AND THE CARPETS ARE 25 YEARS OLD. MARK IS POLITE, INFORMATIVE, AND A PLEASURE TO DO BUSINESS WITH. QUICK, EFFICIENT AND VERY EFFECTIVE. I RECOMMEND THE PRE-TREATING WITH THEIR SPECIAL CHEMICAL BECAUSE WE HAVE 3 CATS THAT OCCASIONALLY PUKE. ALL STAINS WERE REMOVED AND I ALSO RECOMMEND THE SCOTCH GUARD. I BELIEVE IT WAS THE SCOTCH GUARD THAT THEY USED 10 YEARS AGO THAT MADE THIS CLEANING SO MUCH EASIER. VERY SATISFIED. YES IT IS NOT CHEAP, BUT WELL WORTH IT. I COULD NOT BE HAPPIER WITH THE RESULTS. KUDOS.
Peter Shea
Peter Shea
19:36 23 May 19
Socrates the technician who cleaned my carpet and lemme tell you his 5 star service. Straight talks no false hope. Does his job best. Affordable rate was another thing I liked.
Mohammed Jangi
Mohammed Jangi
21:33 15 May 19
The service was outstanding! We had to cancel our first appointment because of the old tenants being difficult and they were really cool about it. I was able to call and remake the appointment the next week. We have 3 cats and Mark our technician was very animal friendly and made sure he said hi to them and made sure we had a safe spot to keep them while the door was opened. The carpet itself is almost 3 shades lighter, the overall cleanliness is not something we could achieve on our own. Thank you you for making this stressful situation easier and faster for the 3 of us and the animals.
Savannah Spalding
Savannah Spalding
19:12 10 May 19
From a general inquiry and estimate to closing the door after the cleaning was done, in other words the whole experience of dealing with Alberta Carpet Cleaning - was a pure pleasure. Professional, competent, personable, and absolutely excellent results. If you want a great experience and result like I got from Justin you're talking to the right people at Alberta Carpet Cleaning.
Rolland Blom
Rolland Blom
11:56 02 May 19
Would like to say what a great Company this is. They have never let me down. Also a special Thank you to the wonderful Gentleman that cleaned Our Couch and Chair Mark G. Thanks Again, Barbara MacArthur
Barbara MacArthur
Barbara MacArthur
01:44 20 Apr 19
Oh what a great service!... from the very beginning since I made the call to Alberta Carpet & Furnace Cleaning office... then Socrates was awesome. Very knowledgeable and customer service oriented. He recommended the best treatment for our particular case and at the end our carpets look great, smell great and feel great!... Thanks a lot guys for the excellent job
Andres Finol
Andres Finol
22:40 09 Apr 19
I had the pleasure of meeting Mark when he came to clean my carpets. He was punctual, friendly and very professional. We discussed the work to be completed and additional services that could be added at little extra charge. I am very happy with the work performed and highly recommend Alberta Carpet Cleaning for a job well done.
Marg Watson
Marg Watson
14:36 07 Apr 19
The carpets are amazing and started out as a disaster. Really appreciate the hard work this company did inside my own home well i was not there. Definitely recommend them. Thanks so much.
Quinn Ludwar
Quinn Ludwar
21:53 05 Apr 19
Glenn was very fast and efficient. The carpets look brand new and I am very happy with the results. He also chatted with me at the end which I appreciated. Very polite. We also still had some things to move off the carpet and although it wasn’t his job he helped move some furniture before starting the carpet cleaning. Would recommend this company and Glenn to everyone. Hope to use him again next time we need a carpet cleaning.
madison pirie
madison pirie
19:14 30 Mar 19
Excellent service done by these guys! They were so understanding and patient as we were taking possession of our home the same day we had our carpets clean. They did everything they could to make sure they got done that day as we were waiting for our keys. Very professional and service with a smile!
Erica Cornick
Erica Cornick
21:42 29 Mar 19
Glenn was an amazing worker! We were thrilled with his skill , knowledge and attitude. He went above and beyond our expectations. Fantastic worker. Highly recommended.
Patrick Carlin
Patrick Carlin
16:11 20 Mar 19
Amazing cleaning job! Mr. Ronald and his partner (Mr. Salvador) are highly professional, respectful and kind. They made the difference on our old wicked carpets like day vs night. I will 100% recommend this company for your carpet cleaning requests. Grateful!!
Olafissy Olatuyi
Olafissy Olatuyi
01:52 01 Mar 19
Glenn Socrates was very helpful and quick with the cleaning. Done very well and removed most major stains. Carpet looks as good as it is did when I first moved in. Reasonably priced and good service. Would recommend again.
Devon J
Devon J
19:35 27 Feb 19
Amazing customer service and really happy with the results! From booking the call to getting the carpets/furnace cleaned the staff are wonderful! They really care about their customers, they were punctual, paid attention to detail, and they did an wonderful job.I will defiantly be using again in the future.
brittni lefebvre
brittni lefebvre
19:19 21 Feb 19
Ronald and Laben were excellent and wonderful technicians. There were great to me! I would love to have them come and clean again if I need it! Awesome job guys!
Jameel Rahim
Jameel Rahim
00:23 14 Feb 19
Received excellent service - right from the initial phone call - to the cleaning service - and to top it off, they actually follow up with a phone call to ensure you received what you had expected. Can't recommend Alberta Carpet Cleaning enough !! Very efficient right from the office to the technician - We have had our carpets cleaned more than 20 times in many residences and Alberta Carpet Cleaning never lets us down! Thank You !
Tracey Rahmoun
Tracey Rahmoun
16:46 04 Feb 19
Wow wow wow!! The 2 gentlemen that came to clean the furnace of our first home were a duo of true professionals. Ha and Richie were considerate in letting me know when they would be coming, with 2 phone updates. And when they noticed other items that required service. They fully educated me on my options, never pushy. I am a first time home buyer and their professionalism and knowledge truly enhanced this experience for me. I will be a return customer for sure👍🏻
Jenn Mutter
Jenn Mutter
20:26 17 Jan 19
I give Alberta Carpet Cleaning five stars for taking ownership of a series of incidents and then rectifying the situation. I give John who was on the phone, and the young man who delivered my carpet Five stars. They were always polite, professional and went up and beyond to ensure my carpets were delivered as promised. Thank you. And ultimately my area carpets were cleaned to my satisfaction. Joyce
Joyce Tiffinger
Joyce Tiffinger
01:56 17 Jan 19
Excellent experience with Alberta Carpet Cleaning. Efficient, knowledgeable and easy to book. Also followed up with one of my warrantied cleanings and they were equally as easy to book and did a fantastic job there, too. Would absolutely use again and recommend.
Kerri-Lynn Hickman
Kerri-Lynn Hickman
17:50 12 Jan 19
I have had Alberta Carpet and Furnace cleaning do my annual furnace cleaning for a few years and have always been happy with their service. When I got their services for my church, I was wowed at their attention to detail. The tech Justin was thorough and he was so good. He double checked on some stains on the carpet to ensure I was ok with how they didn't quite clean out. He was efficient and went above in ensuring the streaks that came out when chairs were steamed cleaned were wiped off. I am so glad we chose them and look forward to having them clean our ducts as well
Crys Lawrence
Crys Lawrence
02:16 10 Jan 19
Our technician was very friendly. He also was trustworthy in that I had to leave for an appointment and was able to leave my key for him to lock the door and slip it back under the door. Carpets look good.
Chris Hunter
Chris Hunter
00:09 24 Dec 18
My experience was great from start to finish – a timely response to my request for a quote to get 2 large (8’ x 10’) cotton Indian area rugs cleaned off site. I was quoted $493 to get them both done but with the caveat that if some stains were resistant, it might be higher. I thought this was fair – might sound like a lot of money, however, I hadn’t had them cleaned in 7 years and I knew that at the very least, they were full of dust and one of them had some tough stains to get out. I was given a date and a 2 hours time range in which they would be picked up. They picked up within that 2 hour window. My carpets were picked up by Aldwin – extremely courteous and answered all my questions. 11 days later, I received a call from them to set up the drop off appointment – Saturday morning between 8 – 10 a.m., which was great as I didn’t have to work from home, sent me a confirmation email, called me on the Saturday morning between 7 & 8 a.m., and were there by 8:16 a.m. Nicole dropped off the cleaned rugs, which were enclosed in heavy duty poly bags to protect them – she explained that Aldwin, who had picked up my rugs, had cleaned the one that was heavily stained, 9 times. It looks great! And I was charged the price in my original quote. Both Aldwin and Nicole were very professional, and the company kept me in the loop throughout the whole process. I will use them again and I highly recommend them!
Christine Allebone
Christine Allebone
21:15 17 Dec 18

Professional Area Rug Cleaning

When it comes to area rug cleaning or Oriental rug cleaning, we offer two area rug cleaning methods for your flexibility.

In-Depth Area Rug Restorative Clean

Recommended for Fibres/Styles:
Wool, natural fibres, hand woven, high-quality machine weaved, with fringe

What Type of Rug Is This Meant For?
Rugs that make your home complete and that you want to have around for a long time, larger rugs, oversized rugs

Sizes
Any size

Available In Home
No – FREE Pickup & Delivery

Special Area Rug Cleaning Facility
In-depth clean must be performed at our shop, using specialized equipment & drying racks

Double Sided Dust/Debris Removal
Yes, the rug will receive a 4 step dust removal including double-sided vacuuming & double sided treatment with our heavy duty rug duster to remove the maximum amount of dust & debris.

Spot & Stain Treatment
Spots & stains will be treated & cleaned. Deeper or persistent stains that return after drying will be re-treated as necessary.

Multiple Cleanings to Handle heavy soiling/deep staining
The rug will be cleaned as necessary to restore it to the best condition possible given the age and wear of the rug. This may include multiple cleanings.

Heavy Staining/Pet Concerns
Recommended

Cleaning Surface
Our facility has a spacious cleaning area with a sealed concrete floor.

Drying
Our facility is equipped with special drying racks and fans for thorough, proper drying.

Basic Area Rug / Mat Cleaning

Recommended for Fibres/Styles:
Synthetic, machine woven

What Type of Rug Is This Meant For?
Small mats, inexpensive rubber backed decorative rugs, mats/rugs made from wall to wall carpet

Sizes
Up to 8×10

Available In Home
Yes

Special Area Rug Cleaning Facility
Can be done in the home or in the plant, the process will remain the same

Double-Sided Dust/Debris Removal
No, customer vacuums prior to our cleaning

Spot & Stain Treatment

The standard treatment, same as the wall to wall carpet. This method is not suitable for heavy staining or strong odour concerns

Multiple Cleanings to Handle heavy soiling/deep staining
No

Heavy Staining/Pet Concerns
Not Recommended

Cleaning Surface
Must have adequate space & light, and must be on a water-resistant hard surface.

Drying
Must have space to dry rug on a water-resistant, hard surface (not hardwood – sealed tile or linoleum recommended)

Professional Area Rug Cleaning
Professional Area Rug Cleaning

Our signature in-depth restorative cleaning offers:

  1. FREE Pickup & Delivery Available – Our HomeServe™ service will pickup and deliver your fine area rug at no extra charge to you. You may also drop off/pick up from our office if that is more convenient for you.
  2. Full Spectrum Lighting – Your area rug will be brought to our special area rug cleaning facility which is equipped with full spectrum lighting so that we can see clearly even hard to see spots & discolouration.
  3. High Power Vacuuming – our industrial strength vacuum is used to vacuum your area rug from both sides prior to cleaning to remove trapped dust and debris,
  4. Special Attention To All Spots & Stains. No extra charge.
  5. Hot Water Extraction – we use the same high heat cleaning equipment & HomeSafe™ cleaning products that we use in your home for the best cleaning results.
  6. Thorough Drying – we use special drying racks to make sure that your area rug is dried properly.

We clean most types of area rugs, including wool area rugs and a full range synthetic fabrics

In addition to area rug cleaning, we also offer the following additional treatments for your area rugs:

  • Authentic 3M Scotchgard™ Fabric Protector
  • Spring Breeze Deodorizer™
  • BioTreat™ – enzyme based pet stain treatment (*Available for in-depth restorative cleaning, not in-home basic area rug cleaning)

Our professionally certified carpet & area rug cleaning technicians, many of whom have been with us for 10 years or longer, bring experience and expertise into your home to make sure the job is done right. We are IICRC (Institute of Inspection, Cleaning and Restoration Certification) certified, and all of our technicians are full-time permanent staff, not inexperienced seasonal or temporary employees.

Preparing for Your Cleaning

One or two days prior to your appointment, we will telephone you to confirm all of your details, including your cleaning address and your order. If you have any questions before then, please feel free to telephone us or contact us.

In-Home Basic Area Rug/Mat Cleaning

  1. Make sure that your area rug is in a spacious area on a surface that is resistant to water.
  2. Vacuum your mat or rug thoroughly prior to our cleaning for best results
  3. Ensure you have space where your rug/mat can dry with good airflow, on a water-resistant floor (not hardwood or carpet).

In-Depth Restorative Cleaning – Area Rug Pick Up

  1. Vacuum It – If there is visible debris on the carpet, give it a quick vacuum. We will do a thorough vacuum of both sides at our facility, but any large or loose debris should be removed prior to pick up if possible.
  2. Roll it – If you are able to do so safely, roll up your rug and have it near the door for the easy accessibility and to make your pick up simple and convenient.
  3. Areas of Concern – If you have specific areas of concern, you may mention or point them out to your technician at the time of pick up
  4. Payment – We accept credit card & debit card at the time of pick up.

In-Depth Restorative Cleaning – Area Rug Cleaning Time

Your area rug will be processed at our plant using a very thorough cleaning process. The condition of the rug, as well as areas of concern, will influence how long it takes. Typically this will take 7-10 days to allow for thorough drying, as well as re-cleaning if necessary (this is quite common in rugs with pet concerns or stains).

Drop Off

  1. When your rug is ready to be returned, you will receive a telephone call or email to schedule the drop-off.
  2. When we bring your rug back to you, we will unwrap it and place it back in it’s home!
Preparing For Your Cleaning
Preparing For Your Cleaning
Maintaining Area Rugs Between Cleanings
Maintaining Area Rugs Between Cleanings

Maintaining Area Rugs Between Cleanings

Vacuum thoroughly: Although it may not be obvious, dust and dirt settle into your rug from the air and every day use. Vacuuming your rug thoroughly and frequently keeps it looking great longer. How frequently you should vacuum is based on how must dust is in the home and how much use the rug gets, but a good rule of thumb is once per week, or 2-3 times per week for rugs in high traffic areas.

Spot Clean: If you have a small spill or spot, clean it carefully and quickly, while it is still wet, following our stain guide. Use an absorbant material such as a cloth diaper or disposable diaper or feminine pad to absorb as much as possible. If there is a large volume of liquid, we recommend calling a professional, as it will be difficult to extract on your won.

Treat your rugs with 3M Scotchgard™: Scotchgard™ helps your rug resist soiling and makes cleaning up spots and spills easier.

Keep up the Cleaning: Carpet manufacturers recommend professional cleaning every 12-24 months in order to maintain your warranty and keep your carpets looking great for as long as possible. Cleaning your carpets regularly can prevent premature wear, improve appearance and prolong their life.

Area Rug Cleaning FAQ

Why is the in home cleaning only available for certain types/sizes of rugs/mats?

The in-home cleaning process is a simplified process designed for synthetic, machine woven rugs without fringe or heavy soiling. In order to thoroughly clean larger, more soiled, fancier or natural fibre rugs, we need access to our facility and full range of tools.

What is the importance of regular area rug cleaning?

Many homeowners wait to book a cleaning until area rugs have a spot or stain, or traffic areas appear worn. What you may not realize is that, over time, even area rugs in low traffic areas collect dust and soil below the surface where regular vacuum cleaning may not reach. To preserve the appearance of your rugs, most carpet manufacturers recommend professional cleaning every 12-24 months for regular traffic area rugs. Rugs in low traffic areas which are vacuumed regularly can wait 36 months between cleanings if there are no stains or concerns.

Why do you take my area rug back to your office for cleaning?

Light, small, inexpensive rugs can be cleaned in home, at the preference of the customer, however, it’s important to understand that the results are not going to be comparable to a thorough restorative area rug cleaning in our dedicated area rug cleaning facility. See our method above to compare the steps in an in-home cleaning vs. a cleaning at our facility.

What is difference between one carpet cleaning company and another?

Just like every other industry, the carpet cleaning business has many competitors all claiming to offer the best service at a variety of different prices. Alberta Carpet Cleaning has been serving our clients for over 30 years and we’ve developed internal controls and training systems that are time tested and can be trusted. Our staff are long term people that are paid the highest wages in the industry. Our constant training, proven systems and the deep cleaning Thermo-Rinse hot water exctraction carpet cleaning system allow us to operate efficiently enough to pay our technicians the highest wages in the industry while still offering the best carpet cleaning prices to our customers

Area Rug Cleaning FAQs
Area Rug Cleaning FAQs

 Any Size Professional Area Rug Cleaning

Free Pick Up & Delivery

Professional Area Rug Cleaning
Professional Area Rug Cleaning
It’s Not Clean Until You Say It’s Clean…Guaranteed
Preparing for Your Cleaning
Preparing for Your Cleaning
How to prepare for your cleaning
Maintaining Area Rugs Between Cleanings
Maintaining Area Rugs Between Cleanings
How to maintain your area rug after cleaning
Area Rug Cleaning FAQs
Area Rug Cleaning FAQs
Frequently Asked Cleaning

Professional Area Rug Cleaning

When it comes to area rug cleaning or Oriental rug cleaning, we offer two area rug cleaning methods for your flexibility.

In-Depth Area Rug Restorative Clean

Recommended for Fibres/Styles:
Wool, natural fibres, hand woven, high-quality machine weaved, with fringe

What Type of Rug Is This Meant For?
Rugs that make your home complete and that you want to have around for a long time, larger rugs, oversized rugs

Sizes
Any size

Available In Home
No – FREE Pickup & Delivery

Special Area Rug Cleaning Facility
In-depth clean must be performed at our shop, using specialized equipment & drying racks

Double Sided Dust/Debris Removal
Yes, the rug will receive a 4 step dust removal including double-sided vacuuming & double sided treatment with our heavy duty rug duster to remove the maximum amount of dust & debris.

Spot & Stain Treatment
Spots & stains will be treated & cleaned. Deeper or persistent stains that return after drying will be re-treated as necessary.

Multiple Cleanings to Handle heavy soiling/deep staining
The rug will be cleaned as necessary to restore it to the best condition possible given the age and wear of the rug. This may include multiple cleanings.

Heavy Staining/Pet Concerns
Recommended

Cleaning Surface
Our facility has a spacious cleaning area with a sealed concrete floor.

Drying
Our facility is equipped with special drying racks and fans for thorough, proper drying.

Basic Area Rug / Mat Cleaning

Recommended for Fibres/Styles:
Synthetic, machine woven

What Type of Rug Is This Meant For?
Small mats, inexpensive rubber backed decorative rugs, mats/rugs made from wall to wall carpet

Sizes
Up to 8×10

Available In Home
Yes

Special Area Rug Cleaning Facility
Can be done in home or in plant, process will remain the same

Double Sided Dust/Debris Removal
No, customer vacuums prior to our cleaning

Spot & Stain Treatment
Standard treatment, same as wall to wall carpet. This method is not suitable for heavy staining or strong odour concerns

Multiple Cleanings to Handle heavy soiling/deep staining
No

Heavy Staining/Pet Concerns
Not Recommended

Cleaning Surface
Must have adequate space & light, and must be on a water resistant hard surface.

Drying
Must have space to dry rug on a water resistant, hard surface (not hardwood – sealed tile or lanolium recommended)

Professional Area Rug Cleaning
Professional Area Rug Cleaning

Our signature in-depth restorative cleaning offers:

  1. FREE Pickup & Delivery Available – Our HomeServe™ service will pickup and deliver your fine area rug at no extra charge to you. You may also drop off/pick up from our office if that is more convenient for you.
  2. Full Spectrum Lighting – Your area rug will be brought to our special area rug cleaning facility which is equipped with full spectrum lighting so that we can see clearly even hard to see spots & discolouration.
  3. High Power Vacuuming – our industrial strength vacuum is used to vacuum your area rug from both sides prior to cleaning to remove trapped dust and debris,
  4. Special Attention To All Spots & Stains. No extra charge.
  5. Hot Water Extraction – we use the same high heat cleaning equipment & HomeSafe™ cleaning products that we use in your home for the best cleaning results.
  6. Thorough Drying – we use special drying racks to make sure that your area rug is dried properly.

We clean most types of area rugs, including wool area rugs and a full range synthetic fabrics

In addition to area rug cleaning, we also offer the following additional treatments for your area rugs:

  • Authentic 3M Scotchgard™ Fabric Protector
  • Spring Breeze Deodorizer™
  • BioTreat™ – enzyme based pet stain treatment (*Available for in-depth restorative cleaning, not in-home basic area rug cleaning)

Our professionally certified carpet & area rug cleaning technicians, many of whom have been with us for 10 years or longer, bring experience and expertise into your home to make sure the job is done right. We are IICRC (Institute of Inspection, Cleaning and Restoration Certification) certified, and all of our technicians are full-time permanent staff, not inexperienced seasonal or temporary employees.

Preparing For Your Cleaning
Preparing For Your Cleaning

Preparing for Your Cleaning

One or two days prior to your appointment, we will telephone you to confirm all of your details, including your cleaning address and your order. If you have any questions before then, please feel free to telephone us or contact us.

In-Home Basic Area Rug/Mat Cleaning

  1. Make sure that your area rug is in a spacious area on a surface that is resistant to water.
  2. Vacuum your mat or rug thoroughly prior to our cleaning for best results
  3. Ensure you have a space where your rug/mat can dry with good air flow, on a water resistant floor (not hardwood or carpet).

In-Depth Restorative Cleaning – Area Rug Pick Up

  1. Vacuum It – If there is visible debris on the carpet, give it a quick vacuum. We will do a thorough vacuum of both sides at our facility, but any large or lose debris should be removed prior to pick up if possible.
  2. Roll it – If you are able to do so safely, roll up your rug and have it near the door for the easy accessibility and to make your pick up simple and convenient.
  3. Areas of Concern – If you have specific areas of concern, you may mention or point them out to your technician at the time of pick up
  4. Payment – we accept credit card & debit card at the time of pick up.

In-Depth Restorative Cleaning – Area Rug Cleaning Time

Your area rug will be processed at our plant using a very thorough cleaning process. The condition of the rug as well as areas of concern will influence how long it takes. Typically this will take 7-10 days to allow for thorough drying, as well as re-cleaning if necessary (this is quite common in rugs with pet concerns or stains).

Drop Off

  1. When your rug is ready to be returned, you will receive a telephone call or email to schedule the drop off.
  2. When we bring your rug back to you, we will unwrap it and place it back in it’s home!
Maintaining Area Rug Between Cleanings
Maintaining Area Rug Between Cleanings

Maintaining Area Rugs Between Cleanings

Vacuum thoroughly: Although it may not be obvious, dust and dirt settle into your rug from the air and every day use. Vacuuming your rug thoroughly and frequently keeps it looking great longer. How frequently you should vacuum is based on how must dust is in the home and how much use the rug gets, but a good rule of thumb is once per week, or 2-3 times per week for rugs in high traffic areas.

Spot Clean: If you have a small spill or spot, clean it carefully and quickly, while it is still wet, following our stain guide. Use an absorbant material such as a cloth diaper or disposable diaper or feminine pad to absorb as much as possible. If there is a large volume of liquid, we recommend calling a professional, as it will be difficult to extract on your won.

Treat your rugs with 3M Scotchgard™: Scotchgard™ helps your rug resist soiling and makes cleaning up spots and spills easier.

Keep up the Cleaning: Carpet manufacturers recommend professional cleaning every 12-24 months in order to maintain your warranty and keep your carpets looking great for as long as possible. Cleaning your carpets regularly can prevent premature wear, improve appearance and prolong their life.

Area Rug Cleaning FAQs
Area Rug Cleaning FAQs

Area Rug Cleaning FAQs

Why is the in home cleaning only available for certain types/sizes of rugs/mats?

The in-home cleaning process is a simplified process designed for synthetic, machine woven rugs without fringe or heavy soiling. In order to thoroughly clean larger, more soiled, fancier or natural fibre rugs, we need access to our facility and full range of tools.

What is the importance of regular area rug cleaning?

Many homeowners wait to book a cleaning until area rugs have a spot or stain, or traffic areas appear worn. What you may not realize is that, over time, even area rugs in low traffic areas collect dust and soil below the surface where regular vacuum cleaning may not reach. To preserve the appearance of your rugs, most carpet manufacturers recommend professional cleaning every 12-24 months for regular traffic area rugs. Rugs in low traffic areas which are vacuumed regularly can wait 36 months between cleanings if there are no stains or concerns.

Why do you take my area rug back to your office for cleaning?

Light, small, inexpensive rugs can be cleaned in home, at the preference of the customer, however, it’s important to understand that the results are not going to be comparable to a thorough restorative area rug cleaning in our dedicated area rug cleaning facility. See our method above to compare the steps in an in-home cleaning vs. a cleaning at our facility.

What is difference between one carpet cleaning company and another?

Just like every other industry, the carpet cleaning business has many competitors all claiming to offer the best service at a variety of different prices. Alberta Carpet Cleaning has been serving our clients for over 30 years and we’ve developed internal controls and training systems that are time tested and can be trusted. Our staff are long term people that are paid the highest wages in the industry. Our constant training, proven systems and the deep cleaning Thermo-Rinse hot water exctraction carpet cleaning system allow us to operate efficiently enough to pay our technicians the highest wages in the industry while still offering the best carpet cleaning prices to our customers.

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