Professional Area Rug Cleaning
Free Pick Up & Delivery
Recent Google Reviews – What Our Customers Are Saying!
This will be my second time using Alberta Carpet Cleaning in Edmonton, and I am very happy with the service yet again!! My favorite thing is how the company follows up to with you prior to your cleaning, ensuring they have the correct information.
I used their website to get a quote which came immediately and while I received several quotations from other companies that were cheaper, the service, reliability and professionalism that Alberta Carpet Cleaning provides is worth the price.... They are reasonably priced when you compare with other reliable cleaners (as I received 6 other quotes) but with one major difference.....the fact that they guarantee the work they complete is worth the price!! If you're not happy, they will come back.
The technician arrived when stated he would and we did not wait long. He was very professional and friendly. Faben was amazing! He got started right away, and completed within 25-45 mins from start to finish.
I had an empty apartment on the top floor of our building (with an elevator) of two bedrooms, two short hallways and a living room that needed to be cleaned, they offered me a "apartment package".
Got my full damage deposit back, thank you again guys. Love your company and customer service, I will be back.
Victoria Ewing
20:39 28 Aug 18
Booking the appointment was simple and efficient. We received a call in the morning of the scheduled date to give us an estimated time to expect the technician. Half hour before arrival, the technician called to confirm his ETA. Ronald (technician) arrived on time, explained the process and got to work. The job was completed in less than an hour and looks terrific. Ronald was well dressed, was knowledgeable and very pleasant. I highly recommend Alberta Carpet Cleaning.
Allan Flemming
18:07 28 Aug 18
The staff at Alberta Carpet Cleaning are wonderful! They really care about their customers, they were punctual, and they did an amazing job. Amazing customer service and really happy with the results. I can't recommend them enough!
Kassy Wills
22:52 01 Aug 18
I have some rental units and when tenants move out I always arrange for Alberta Carpet Cleaning to clean the carpets. I can count on them to be on time, efficient and clean. Their staff are friendly and honest. They never leave a mess behind and the work is always more than satisfactory. I would definitely recommend them for all carpet cleaning jobs. David
David Motkoski
04:39 26 Jul 18
Just had Justin B in today who did an amazing job! My carpets are so clean and smell so much better! With two kids, two cats and a puppy, my carpets were trashed and my house smelled horrible. Justin was super knowledgeable and professional. He worked fast too. Nice to see a company that delivers on their promises and hires quality employees who provide great customer service. Thanks guys!
Jen Klassen
16:46 25 Jul 18
Hello my name is Frankie ouwerkerk and we just had our carpets cleaned by an employee named Socrates, he was very professional and extremely courteous and his work was amazing I have white carpets upstairs and down, my carpets are 12 years old and have never been cleaned downstairs and only once upstairs. My carpets look like they are brand new again, I recommend Alberta Carpet Cleaning to anybody who wishes to have brand-new looking carpets again. Their prices are extremely competitive with other companies I called for estimates and I don't think anybody can top the quality of work I received from the employee named Socrates and Alberta Carpet Cleaning company. Thanks again Socrates and Alberta Carpet Cleaning. I I'm one very very satisfied customer..... sincerely Frankie ouwerkerk
Frankie Ouwerkerk
18:19 17 Jul 18
We had our furnace cleaned today. The 3 crew members who came, were very professional, friendly, efficient and also had a keen sense of humor !. They went through the invoice and explained everything to a tee. Really awesome customer service & to reiterate, allot had to do with their personalities 🙂 & professionalism. It was evident, they liked their job & wanted their customers to have a good experience so that, the company can be called upon again in the near future. In addition , we found the customer service when we phoned in , was also very friendly when arranging a time for the cleaning, as was the call back ,when they notified the window time of arrival.
donna kowal
17:03 13 Jun 18
We had the carpet cleaned at Lord of Life Lutheran church in Millwoods and are very please with the results. The technician was thorough, polite, timely and did an excellent job. We would recommend Alberta Carpet Cleaning to others and would use their services again. Thank you, Alberta Carpet Cleaning!
Dz Major
22:04 11 Jun 18
The technician was very polite and understanding of my excited two year old. He came in, helped me and got contour makeup out of my carpet.
We had a very pleasant experience and I was very satisfied with his work.
For the price and the time it was great to have my home freshened up!
Freda J Ballantyne
20:33 30 May 18
We booked Alberta Carpet cleaning to clean the carpet in our house. The technician (Mannie) arrived and walked us through the procedure. He was personable, polite, professional and an overall great person. The work was done quickly and professionally. After the job was complete he invited us to inspect the carpet and if we were not satisfied he would re-clean it. Everything was perfect! I would highly recommend this company to anyone. Thanks Mannie!
Clarence Jeworski
14:53 18 May 18
Very professional, efficient and excellent service. Booking was rapid and convenient. Would recommend this service for annual maintenance of home carpets
Adam Elwi
01:07 05 May 18
Very friendly staff. Very accommodating for scheduling. Very reasonably priced. Great results!!! Thanks so much guys!
Sara Doll
22:29 28 Apr 18
Excellent and efficient service. Recently spent most of day cleaning the duct work for my commercial building. Staff had great attitude, answered questions and proactively discovered a problem with our venting system which now will be addressed by our HVAC contractor. Will continue to use them.
Paul Dawson
20:06 24 Apr 18
Ronald Dungo did an excellent Carpet Cleaning, he was very professional and friendly. Overall Alberta Furnace and Carpet cleaning have very polite, helpful, friendly and genuine employees. Thanks for the wonderful service
Abid Shamji
23:35 15 Apr 18
Had Alberta Carpet Cleaners come in n clean 3 bedrooms hallway n stairs. I was very happy with Nicole at the very first point on the phone. She got me an appointment very quickly n was very welcoming on the phone. The service was great starting from the phone call straight through the cleaning. Job was well done. Appreciate the service n will be getting ducts done tomorrow. I would recommend this company to anyone.
Rose Klemola
Shakira Stasiak
14:28 06 Apr 18
WOW!
This companies service is Fantastic!
Since I picked up the phone to make an appointment I’ve had a Great experience.
We had our furnace cleaned and the next day had them come out for a thorough carpet cleaning throughout the house.
Everybody is very sufficient, friendly and passionate about their jobs!
Technicians are really good and get the job done.
Thank You!
Quintin Lottering
17:20 05 Apr 18
Great service, Ronaldo their technician arrived on time and did wonderful job. Very friendly and respected. I highly recommend.
Shirzad Azarmi
15:45 27 Mar 18
We have been using Alberta Carpet Cleaners (and more recently Furnace Cleaners) for over 15 years! Each time they arrive when scheduled and sometimes earlier which is always great for us! They are professional, courteous, work quickly and are efficient...they always do a great job! They can get out stains that I think are a lost cause! This year Ronald came out to care of the carpets. We did a walk through and he explained exactly what he was going to do so when he was finished there were no surprise additional costs. I will always recommend them to family and friends!!
Sarah Scharf
15:02 25 Mar 18
Aldwin cleaned my carpets today and did a fantastic job, he went above and beyond to help me out thanks so much!
terry stevens
19:20 23 Mar 18
Good price and a thorough team. Great service, 10/10, would hire again.
Camron Bute
09:06 01 Mar 18
I used them this past monday to clean after moving out they were professional and on time, and the WHITE carpets turned out great, i got back all my damage deposit. They used corner guards and runners so not to get the floors dirty or damage the walls
Dale Nordell
20:02 28 Feb 18
I had Aldwin come in and carpet clean two bedrooms for me. I live in a condo building but he made it easy with the portable unit even in feets of snow!
Surprisingly the results were fantastic even without the high powered truck mount. There were quite a few spots and stains from a dog living there previously and everything disappeared! The bio-treat product to treat the carpets worked amazingly for the dog accidents.
There was a lot of humidity after the cleaning that I was a little concerned about 8hr+ after the cleaning. I followed up with them and was happy to be told it's not uncommon and some recommendations on how to get the moisture out of the rooms. Definitely will be using them again!
Miranda Holman
16:22 14 Feb 18
Needless to say,I’m very happy with their service.my carpet looks like new,and the technician Bogdan told me if I have anything I don’t like he will come back to fix it.he even called back two days later to make sure I’m happy with the job.will recommend they to everybody.
Zowie Pixie
18:32 12 Feb 18
I had my first experience with Alberta carpet cleaning today and it was great. Ronald and Aldwin were very friendly and super helpful. They explained what they were going to do and how it helps our carpet. They were super quick and really efficient. I highly recommend the service you will not be disappointed.
Ilana Woloshin
20:44 31 Jan 18
I am very pleased with how well our sofa and love seat were cleaned! The service was really great. I would definitely avail their services again for the future! Higly recommended! I would like to also commend our technician Mr. Ronald Dungo fore noteworthy services! Thank you from #CasaCamiloza
Jaira Camiloza
03:34 09 Jan 18
I had a great experience with this company. I really felt that the service technician took the time to listen to my concerns and take extra care in areas that I was worried about. Great work. My house and carpets feel so clean and new. Thanks for answering my questions regarding carpet care. Very helpful.
Jennifer Stewart
03:06 28 Sep 17
Having never hired carpet cleaners before, I hired Alberta Carpet Cleaners solely on the previous reviews and could not have been more pleased!
The gentleman that cleaned the carpets in our new home prior to moving in was polite, prepared and neat.
The job was done fast and efficient for exactly the price quoted, no issues at all.
Great job folks!
Dan B
05:05 17 Sep 17
Extremely professional. Did a fantastic job on carpets. Arrived on time and were very friendly and efficient. Would call again!!
Charlene Raskob
18:16 31 Aug 17
I was very impressed with the timely and professional service that I received. My technician Aldwin did a fantastic job. I would recommend this company and Aldwin for anyone looking for very clean carpets!
Erin Quaale
16:56 14 Aug 17
We had them in to clean our furnace last week. I could not be more pleased with the service! The 2 gentlemen came in and were incrediblely nice and explained what they were going to do and how long I would expect them to stay. They brought in their equipment and put down carpet and corner guards so they wouldn't wreck the walls. The day they came it was a little cooler, they had to leave the door open but put a cover the door! Very pleased, I highly recommend them, I will certainly be using them again!
Zoe Rumsey
17:20 18 Jul 17
Today I had my sisters rental condo carpets cleaned. The two technicians I had were Anthony (in training) and I believe his name was Auld (?)
These two gentlemen were truly amazing and problem solved immediately when they discovered they could not park their van nor did they have a hose long enough for the portable.
They were so informative about the condition these carpets were in and made very good recommendations (had I known I would have budgeted for).
They were so great with my 6 month old who was with me and were so caring of the fact that it needed to get done today and in a timely fashion.
I'm very impressed and hope these two gentlemen get not only recognition but potentially something better.
I'll be using this company again and requesting either of these gentlemen!!
Enza Ritacco
21:10 09 Jun 17
I had Ronald and Anthony at my home as a Curtosy call. Ronald was so informative on how to clean my white couches. He and his partner took the time to explain their methods and let me tell you, what a wonderful job they did! My couches came out so clean! I am very impressed with their customer service and quality of work!!! Definitely the dynamic duo and will use this team again.
Leah Hodgson
15:27 08 Jun 17
Thank You Mr. Ronald Dungo!!!
Your professional service and expert advice made me feel confident in the job you did for me today. I am so impressed with the carpet cleaning you did in my house....thank you, thank you!! You made my day a great one! I will definitely be calling you guys back and asking for "Ronald Dungo" for future carpet cleaning services. Thanks again! 🙂
Ron Chandra
03:57 06 Jun 17
Thanks to Ronald and Antony from Alberta carpet cleaning. They did excellent job with reasonable prices. They explained well what is include in the package and did the services according to it. They are friendly and polite. our carpet looks much fresher and well cleaned. Happy with the result. Fair deal & Friendly customer service on phone as well. i would definitely recommend this company to someone who is looking for carpet cleaning services.
Guide Drv.
23:42 27 May 17
I used Alberta carpet cleaning for a move out clean. We were on a tight schedule but the customer service agents were able to book our carpet clean to fit our schedule perfectly. The Technician who did the clean was awesome, very personable and professional and he did an incredible job on the carpets. I would highly recommend this company
Karen Sears
02:48 21 May 17
Awesome work done by 2 fine gentleman. Got a call that they were running ahead of schedule and asked if it was ok to show up earlier than expected. The two guys were courteous and friendly...I would recommend this company to anyone!
Ryan McLean
17:22 20 May 17
Wow what great service. From the time I phoned Alberta Carpet Cleaning to the actual cleaning, the service was great. I had my Furnace cleaned in the morning, by Ha and his trusty partner. These boys were dressed and ready for work, smiles on there faces, and equipped with blankets, and tarps, and drywall corner protectors so as not to damage my carpets or hardwood floors. They took the time to clean all of my ducts, and the furnace. Great job and I would Highly Recommend the Team.
In the afternoon it was carpet time, and in walks Bogdan, a great person with one goal in mind to make my carpets look like new. Again great customer service. My carpets ranged from 15 years to 40 years old, and they all turned out great. Id like to thank all the people over at Alberta Furnace and Carpet Cleaning for a great experience. regards Richard
Richard Bajger
22:15 21 Mar 17
Alberta Carpet Cleaning has been wonderful to deal with. I had emailed them to request a quote and they worked very hard to give me a reasonable quote that worked with my budget.
Ronald was the the technician that came to my home. He was very polite and knowledgeable. He did a fantastic job and I would definitely use Alberta Carpet Cleaning again.
Michelle Laurie
16:38 18 Mar 17
Professional Area Rug Cleaning
When it comes to area rug cleaning or Oriental rug cleaning, we offer two area rug cleaning methods for your flexibility.
Basic Area Rug / Mat Cleaning
Recommended for Fibres/Styles:
Wool, natural fibres, hand woven, high-quality machine weaved, with fringe
What Type of Rug Is This Meant For?
Rugs that make your home complete and that you want to have around for a long time, larger rugs, oversized rugs
Sizes
Any size
Available In Home
No – FREE Pickup & Delivery
Special Area Rug Cleaning Facility
In-depth clean must be performed at our shop, using specialized equipment & drying racks
Double Sided Dust/Debris Removal
Yes, the rug will receive a 4 step dust removal including double-sided vacuuming & double sided treatment with our heavy duty rug duster to remove the maximum amount of dust & debris.
Spot & Stain Treatment
Spots & stains will be treated & cleaned. Deeper or persistent stains that return after drying will be re-treated as necessary.
Multiple Cleanings to Handle heavy soiling/deep staining
The rug will be cleaned as necessary to restore it to the best condition possible given the age and wear of the rug. This may include multiple cleanings.
Heavy Staining/Pet Concerns
Recommended
Cleaning Surface
Our facility has a spacious cleaning area with a sealed concrete floor.
Drying
Our facility is equipped with special drying racks and fans for thorough, proper drying.
In-Depth Area Rug Restorative Clean
Recommended for Fibres/Styles:
Synthetic, machine woven
What Type of Rug Is This Meant For?
Small mats, inexpensive rubber backed decorative rugs, mats/rugs made from wall to wall carpet
Sizes
Up to 8×10
Available In Home
Yes
Special Area Rug Cleaning Facility
Can be done in the home or in the plant, the process will remain the same
Double-Sided Dust/Debris Removal
No, customer vacuums prior to our cleaning
Spot & Stain Treatment
The standard treatment, same as the wall to wall carpet. This method is not suitable for heavy staining or strong odour concerns
Multiple Cleanings to Handle heavy soiling/deep staining
No
Heavy Staining/Pet Concerns
Not Recommended
Cleaning Surface
Must have adequate space & light, and must be on a water-resistant hard surface.
Drying
Must have space to dry rug on a water-resistant, hard surface (not hardwood – sealed tile or linoleum recommended)
Professional Area Rug Cleaning
Our signature in-depth restorative cleaning offers:
- FREE Pickup & Delivery Available – Our HomeServe™ service will pickup and deliver your fine area rug at no extra charge to you. You may also drop off/pick up from our office if that is more convenient for you.
- Full Spectrum Lighting – Your area rug will be brought to our special area rug cleaning facility which is equipped with full spectrum lighting so that we can see clearly even hard to see spots & discolouration.
- High Power Vacuuming – our industrial strength vacuum is used to vacuum your area rug from both sides prior to cleaning to remove trapped dust and debris,
- Special Attention To All Spots & Stains. No extra charge.
- Hot Water Extraction – we use the same high heat cleaning equipment & HomeSafe™ cleaning products that we use in your home for the best cleaning results.
- Thorough Drying – we use special drying racks to make sure that your area rug is dried properly.
We clean most types of area rugs, including wool area rugs and a full range synthetic fabrics
In addition to area rug cleaning, we also offer the following additional treatments for your area rugs:
- Authentic 3M Scotchgard™ Fabric Protector
- Spring Breeze Deodorizer™
- BioTreat™ – enzyme based pet stain treatment (*Available for in-depth restorative cleaning, not in-home basic area rug cleaning)
Our professionally certified carpet & area rug cleaning technicians, many of whom have been with us for 10 years or longer, bring experience and expertise into your home to make sure the job is done right. We are IICRC (Institute of Inspection, Cleaning and Restoration Certification) certified, and all of our technicians are full-time permanent staff, not inexperienced seasonal or temporary employees.
Preparing for Your Cleaning
One or two days prior to your appointment, we will telephone you to confirm all of your details, including your cleaning address and your order. If you have any questions before then, please feel free to telephone us or contact us.
In-Home Basic Area Rug/Mat Cleaning
- Make sure that your area rug is in a spacious area on a surface that is resistant to water.
- Vacuum your mat or rug thoroughly prior to our cleaning for best results
- Ensure you have space where your rug/mat can dry with good airflow, on a water-resistant floor (not hardwood or carpet).
In-Depth Restorative Cleaning – Area Rug Pick Up
- Vacuum It – If there is visible debris on the carpet, give it a quick vacuum. We will do a thorough vacuum of both sides at our facility, but any large or loose debris should be removed prior to pick up if possible.
- Roll it – If you are able to do so safely, roll up your rug and have it near the door for the easy accessibility and to make your pick up simple and convenient.
- Areas of Concern – If you have specific areas of concern, you may mention or point them out to your technician at the time of pick up
- Payment – We accept credit card & debit card at the time of pick up.
In-Depth Restorative Cleaning – Area Rug Cleaning Time
Your area rug will be processed at our plant using a very thorough cleaning process. The condition of the rug, as well as areas of concern, will influence how long it takes. Typically this will take 7-10 days to allow for thorough drying, as well as re-cleaning if necessary (this is quite common in rugs with pet concerns or stains).
Drop Off
- When your rug is ready to be returned, you will receive a telephone call or email to schedule the drop-off.
- When we bring your rug back to you, we will unwrap it and place it back in it’s home!
Preparing For Your Cleaning
Maintaining Area Rugs Between Cleanings
Maintaining Area Rugs Between Cleanings
Vacuum thoroughly: Although it may not be obvious, dust and dirt settle into your rug from the air and every day use. Vacuuming your rug thoroughly and frequently keeps it looking great longer. How frequently you should vacuum is based on how must dust is in the home and how much use the rug gets, but a good rule of thumb is once per week, or 2-3 times per week for rugs in high traffic areas.
Spot Clean: If you have a small spill or spot, clean it carefully and quickly, while it is still wet, following our stain guide. Use an absorbant material such as a cloth diaper or disposable diaper or feminine pad to absorb as much as possible. If there is a large volume of liquid, we recommend calling a professional, as it will be difficult to extract on your won.
Treat your rugs with 3M Scotchgard™: Scotchgard™ helps your rug resist soiling and makes cleaning up spots and spills easier.
Keep up the Cleaning: Carpet manufacturers recommend professional cleaning every 12-24 months in order to maintain your warranty and keep your carpets looking great for as long as possible. Cleaning your carpets regularly can prevent premature wear, improve appearance and prolong their life.
Area Rug Cleaning FAQ
Why is the in home cleaning only available for certain types/sizes of rugs/mats?
The in-home cleaning process is a simplified process designed for synthetic, machine woven rugs without fringe or heavy soiling. In order to thoroughly clean larger, more soiled, fancier or natural fibre rugs, we need access to our facility and full range of tools.
What is the importance of regular area rug cleaning?
Many homeowners wait to book a cleaning until area rugs have a spot or stain, or traffic areas appear worn. What you may not realize is that, over time, even area rugs in low traffic areas collect dust and soil below the surface where regular vacuum cleaning may not reach. To preserve the appearance of your rugs, most carpet manufacturers recommend professional cleaning every 12-24 months for regular traffic area rugs. Rugs in low traffic areas which are vacuumed regularly can wait 36 months between cleanings if there are no stains or concerns.
Why do you take my area rug back to your office for cleaning?
Light, small, inexpensive rugs can be cleaned in home, at the preference of the customer, however, it’s important to understand that the results are not going to be comparable to a thorough restorative area rug cleaning in our dedicated area rug cleaning facility. See our method above to compare the steps in an in-home cleaning vs. a cleaning at our facility.
What is difference between one carpet cleaning company and another?
Just like every other industry, the carpet cleaning business has many competitors all claiming to offer the best service at a variety of different prices. Alberta Carpet Cleaning has been serving our clients for over 30 years and we’ve developed internal controls and training systems that are time tested and can be trusted. Our staff are long term people that are paid the highest wages in the industry. Our constant training, proven systems and the deep cleaning Thermo-Rinse hot water exctraction carpet cleaning system allow us to operate efficiently enough to pay our technicians the highest wages in the industry while still offering the best carpet cleaning prices to our customers
Area Rug Cleaning FAQs
Any Size Professional Area Rug Cleaning
Free Pick Up & Delivery
Professional Area Rug Cleaning
When it comes to area rug cleaning or Oriental rug cleaning, we offer two area rug cleaning methods for your flexibility.
Basic Area Rug / Mat Cleaning
Recommended for Fibres/Styles:
Wool, natural fibres, hand woven, high-quality machine weaved, with fringe
What Type of Rug Is This Meant For?
Rugs that make your home complete and that you want to have around for a long time, larger rugs, oversized rugs
Sizes
Any size
Available In Home
No – FREE Pickup & Delivery
Special Area Rug Cleaning Facility
In-depth clean must be performed at our shop, using specialized equipment & drying racks
Double Sided Dust/Debris Removal
Yes, the rug will receive a 4 step dust removal including double-sided vacuuming & double sided treatment with our heavy duty rug duster to remove the maximum amount of dust & debris.
Spot & Stain Treatment
Spots & stains will be treated & cleaned. Deeper or persistent stains that return after drying will be re-treated as necessary.
Multiple Cleanings to Handle heavy soiling/deep staining
The rug will be cleaned as necessary to restore it to the best condition possible given the age and wear of the rug. This may include multiple cleanings.
Heavy Staining/Pet Concerns
Recommended
Cleaning Surface
Our facility has a spacious cleaning area with a sealed concrete floor.
Drying
Our facility is equipped with special drying racks and fans for thorough, proper drying.
In-Depth Area Rug Restorative Clean
Recommended for Fibres/Styles:
Synthetic, machine woven
What Type of Rug Is This Meant For?
Small mats, inexpensive rubber backed decorative rugs, mats/rugs made from wall to wall carpet
Sizes
Up to 8×10
Available In Home
Yes
Special Area Rug Cleaning Facility
Can be done in home or in plant, process will remain the same
Double Sided Dust/Debris Removal
No, customer vacuums prior to our cleaning
Spot & Stain Treatment
Standard treatment, same as wall to wall carpet. This method is not suitable for heavy staining or strong odour concerns
Multiple Cleanings to Handle heavy soiling/deep staining
No
Heavy Staining/Pet Concerns
Not Recommended
Cleaning Surface
Must have adequate space & light, and must be on a water resistant hard surface.
Drying
Must have space to dry rug on a water resistant, hard surface (not hardwood – sealed tile or lanolium recommended)
Professional Area Rug Cleaning
Our signature in-depth restorative cleaning offers:
- FREE Pickup & Delivery Available – Our HomeServe™ service will pickup and deliver your fine area rug at no extra charge to you. You may also drop off/pick up from our office if that is more convenient for you.
- Full Spectrum Lighting – Your area rug will be brought to our special area rug cleaning facility which is equipped with full spectrum lighting so that we can see clearly even hard to see spots & discolouration.
- High Power Vacuuming – our industrial strength vacuum is used to vacuum your area rug from both sides prior to cleaning to remove trapped dust and debris,
- Special Attention To All Spots & Stains. No extra charge.
- Hot Water Extraction – we use the same high heat cleaning equipment & HomeSafe™ cleaning products that we use in your home for the best cleaning results.
- Thorough Drying – we use special drying racks to make sure that your area rug is dried properly.
We clean most types of area rugs, including wool area rugs and a full range synthetic fabrics
In addition to area rug cleaning, we also offer the following additional treatments for your area rugs:
- Authentic 3M Scotchgard™ Fabric Protector
- Spring Breeze Deodorizer™
- BioTreat™ – enzyme based pet stain treatment (*Available for in-depth restorative cleaning, not in-home basic area rug cleaning)
Our professionally certified carpet & area rug cleaning technicians, many of whom have been with us for 10 years or longer, bring experience and expertise into your home to make sure the job is done right. We are IICRC (Institute of Inspection, Cleaning and Restoration Certification) certified, and all of our technicians are full-time permanent staff, not inexperienced seasonal or temporary employees.
Preparing For Your Cleaning
Preparing for Your Cleaning
One or two days prior to your appointment, we will telephone you to confirm all of your details, including your cleaning address and your order. If you have any questions before then, please feel free to telephone us or contact us.
In-Home Basic Area Rug/Mat Cleaning
- Make sure that your area rug is in a spacious area on a surface that is resistant to water.
- Vacuum your mat or rug thoroughly prior to our cleaning for best results
- Ensure you have a space where your rug/mat can dry with good air flow, on a water resistant floor (not hardwood or carpet).
In-Depth Restorative Cleaning – Area Rug Pick Up
- Vacuum It – If there is visible debris on the carpet, give it a quick vacuum. We will do a thorough vacuum of both sides at our facility, but any large or lose debris should be removed prior to pick up if possible.
- Roll it – If you are able to do so safely, roll up your rug and have it near the door for the easy accessibility and to make your pick up simple and convenient.
- Areas of Concern – If you have specific areas of concern, you may mention or point them out to your technician at the time of pick up
- Payment – we accept credit card & debit card at the time of pick up.
In-Depth Restorative Cleaning – Area Rug Cleaning Time
Your area rug will be processed at our plant using a very thorough cleaning process. The condition of the rug as well as areas of concern will influence how long it takes. Typically this will take 7-10 days to allow for thorough drying, as well as re-cleaning if necessary (this is quite common in rugs with pet concerns or stains).
Drop Off
- When your rug is ready to be returned, you will receive a telephone call or email to schedule the drop off.
- When we bring your rug back to you, we will unwrap it and place it back in it’s home!
Maintaining Area Rug Between Cleanings
Maintaining Area Rugs Between Cleanings
Vacuum thoroughly: Although it may not be obvious, dust and dirt settle into your rug from the air and every day use. Vacuuming your rug thoroughly and frequently keeps it looking great longer. How frequently you should vacuum is based on how must dust is in the home and how much use the rug gets, but a good rule of thumb is once per week, or 2-3 times per week for rugs in high traffic areas.
Spot Clean: If you have a small spill or spot, clean it carefully and quickly, while it is still wet, following our stain guide. Use an absorbant material such as a cloth diaper or disposable diaper or feminine pad to absorb as much as possible. If there is a large volume of liquid, we recommend calling a professional, as it will be difficult to extract on your won.
Treat your rugs with 3M Scotchgard™: Scotchgard™ helps your rug resist soiling and makes cleaning up spots and spills easier.
Keep up the Cleaning: Carpet manufacturers recommend professional cleaning every 12-24 months in order to maintain your warranty and keep your carpets looking great for as long as possible. Cleaning your carpets regularly can prevent premature wear, improve appearance and prolong their life.
Area Rug Cleaning FAQs
Area Rug Cleaning FAQs
Why is the in home cleaning only available for certain types/sizes of rugs/mats?
The in-home cleaning process is a simplified process designed for synthetic, machine woven rugs without fringe or heavy soiling. In order to thoroughly clean larger, more soiled, fancier or natural fibre rugs, we need access to our facility and full range of tools.
What is the importance of regular area rug cleaning?
Many homeowners wait to book a cleaning until area rugs have a spot or stain, or traffic areas appear worn. What you may not realize is that, over time, even area rugs in low traffic areas collect dust and soil below the surface where regular vacuum cleaning may not reach. To preserve the appearance of your rugs, most carpet manufacturers recommend professional cleaning every 12-24 months for regular traffic area rugs. Rugs in low traffic areas which are vacuumed regularly can wait 36 months between cleanings if there are no stains or concerns.
Why do you take my area rug back to your office for cleaning?
Light, small, inexpensive rugs can be cleaned in home, at the preference of the customer, however, it’s important to understand that the results are not going to be comparable to a thorough restorative area rug cleaning in our dedicated area rug cleaning facility. See our method above to compare the steps in an in-home cleaning vs. a cleaning at our facility.
What is difference between one carpet cleaning company and another?
Just like every other industry, the carpet cleaning business has many competitors all claiming to offer the best service at a variety of different prices. Alberta Carpet Cleaning has been serving our clients for over 30 years and we’ve developed internal controls and training systems that are time tested and can be trusted. Our staff are long term people that are paid the highest wages in the industry. Our constant training, proven systems and the deep cleaning Thermo-Rinse hot water exctraction carpet cleaning system allow us to operate efficiently enough to pay our technicians the highest wages in the industry while still offering the best carpet cleaning prices to our customers.