Professional Area Rug Cleaning
Recent Google Reviews – What Our Customers Are Saying!
My family has used Alberta Carpet Cleaning for our yearly big home cleans and now for a recent move out cleaning. The workers are always professional and explain what products they use. Costs are fair and transparent. I strongly recommend!
Dylan Bell
22:44 21 Sep 21
I just bought a place with dirty carpets, and Scott was the man for the job. Punctual, professional, polite, informative and most importantly friendly, he was a complete delight to have in my new place. He was a ray sunshine during a crazy and hectic time, and his understanding and patience was extremely appreciated. 5/5 with no hesitation, I will call on Scott the next time I need my carpets cleaned!
Samantha Evans
01:48 03 Sep 21
Fast, efficient and friendly service. Easy booking and provided instructions for how to prepare, which was minimal and straightforward. Scott found our house easily, and quickly got to work. He was able to adjust our quote once he arrived based on what he saw, and provided advice based on our circumstance (our dog!). Within an hour our basement carpet looked like new. Great customer service - thanks again!
Brandi Mogge
01:11 09 Jul 21
Socrates was not only wise, he made this place sparkle. I hope the new owners are as thrilled with his work as I was. Top drawer!
Do try, when telling a customer you will be calling at 7:30 a.m., to be slightly or reasonably more prompt. I would not hesitate to use you again or recommend you. However, the next part of my journey will be in an apartment.
Give Socrates a raise. / kc
ken caunce
21:46 28 Jun 21
From the first time I called this company was great. Very informative and helpful, kind to speak to.
The man who came to clean the carpets was on time, courteous, polite, kept to all safe COVID protocols. He made informative recommendations for the best results for our carpets. He did a fantastic job, in a reasonable amount of time. We will be using this company in the future and I would recommend to anyone.
Arden Giefing
17:13 10 Jun 21
Great service, we are very happy with how fast and effective their work was. I highly recommend Alberta Carpet Cleaning. We have used other companies in the past and felt like a waste of money. This was money well spent!
Helena Hawryluk
18:26 27 May 21
Got the recommendation to go with Alberta Carpet Cleaning from my realtor.
Very easy to get in touch with someone online and phone to get a quote. They even made some suggestions with my carpet cleaning needs based on my rooms, hallway and stairs to offer a better cleaning package that saved me money immediately compared to the initial quote!
They were flexible and easy to book me in within a few days. Where I got the pleasure to work with Scott D. Awesome friendly guy who was extremely professional and explained the progress while doing the walk through in the house and areas before getting to work.
After the cleaning, carpets looked completely different and new.
Shocking how much dirt and grime over ten years was gone while having a dog in the house too. He was even nice enough to clean a small area rug in my laundry which was above and beyond my expectations.
Will definitely use them again in the future as the quality, price and value are there. 👍
Abel Tsang
04:04 04 Dec 20
Justin was excellent, personable and did a great job. He explained the situation with the coffee drip stains on the stairs and was reassuring that I did not put water on them as a removal try. I would recommend this professional company as value for money paid.
Sheryl Porter
18:20 29 Sep 20
Amazing job! Very thorough job and it's great to have our carpets and favourite armchair clean again. Marc was fantastic - polite, friendly and explained everything well. He wore a mask and kept distance which was appreciate during this time.
jay kay
03:44 27 Sep 20
Straight forward service and congenial people. Good price, easy pick and delivery afterwards. My rug was badly stained with wine and all, and it was returned to me clean! Bit of red wine stain remains but they told me about the problem well before delivering rug to me. I must switch to white wine!
wendy gervais
19:24 24 Sep 20
Laben, who came to clean my stairs did an amazing job. Professional and so pleasant. He explained what is was going to do and the breakdown of the bill.
I would recommend him and this company to my friends and family.
Ja L
20:31 21 Sep 20
Mike was my service provider, he was early and setting up before our allotted appointment. He wore a mask and gloves and walked me through all of what he was going to clean. He reassured me that our pet stain would come out and it did. Awesome job Mike.
Thanks Bill
William Mochniuk
00:06 30 Aug 20
Before even entering my home, I have been met with kind and helpful voices over the phone. On the day of the cleaning, despite the challenges of finding parking around my home, they found a way to do it and they continued on. The carpet cleaning itself was fantastic - a lot of the stains were managed and the carpet looks better than when I initially moved in. What I really loved the most though was the genuine care I was given throughout the process (before the cleaning, during, and after). They don't only get the job done, they make sure you are genuinely happy with their service!
Adrienne Dizon
20:04 29 Aug 20
I will be using this service again. I was impressed with their dispatch/office team and their effective communication. The carpet cleaner guy was a swell old guy, I forget his name. He loved star trek and was very courteous and jolly. Did a quick job with some fun banter. He provided much information regarding my pet urine issue, solutions and general information. I would recommend them to anyone.
Steve Fettuccine
14:49 03 Aug 20
Loved my experience!! Mark was very informative and knew his stuff. Was able to guide me through an understanding of my carpets and how animal urine breaks down in the carpet. He used his own personal experience as well as his professional understanding of it to properly advise us.
Highly recommend Mark; I strongly believe he deserves to be paid the highest rate with this company. I have used this company twice and he was by far the highlight.
Thank you
Jessica Scott
19:08 15 Jul 20
Excellent service. The technician came right on time and with a mask!! Did a quick survey, explained everything and got to work. Very professional. Recommend wholeheartedly.
Asif Jamil
18:27 11 Jul 20
Our technician, Mark, was a miracle worker and did such an amazing job. I was so worried some of the stains would not come out and the carpets would still look dingy but they looked brand new. So happy about the job and will definitely use them again. Thanks Mark!!
Jacinta Duffett
05:50 21 Jun 20
Couldn’t have asked for better service. Nic was very informative and worked at making us both happy and satisfied. He cleaned up the mess the other cleaners had left. When done, it looked like almost new. Worth every penny it cost and more.
Brenda Green
12:31 20 Jun 20
I had 2 sofas cleaned, stairs and hallway done today and was very pleased with the service. Ronald D. Did a great job. He was very professional and pleasant. He quickly completed his job and was very informative about extra services.
Thank you for making this a no hassle experience. I have used your services before and will continue to to use you.
K. Mair
Karen Mair
22:08 02 Jun 20
Justin was awesome. I completely forgot to vacuum under my couch cushion but he took care of it no problem. My couch looks new again
Libby Peltier
02:18 02 Jun 20
Had carpets cleaned by Alberta Carpet Cleaning. They did a great job. The technician, Mark, was very personable and professional. He got the job done efficiently and was very friendly. Carpets look great!
I had rebooked my appointment, and that process was really easy too. They also do Saturday appointments, which is really helpful!
I'll be using them again in the future.
Katherina Hynes
13:40 31 May 20
Absolutely amazing service! Fast, effective, affordable and efficient. The best value for your buck! Great job! ??????
Bailee Schulz
17:07 13 May 20
The technician (Bogdan) was outstanding! His courtesy, explanations and attention to detail were excellent. I highly recommend asking for him.
Darrell Smith
21:21 28 Apr 20
I had a light colored carpet that hadn't been professionally cleaned for more than 10 years. Bogdan said he would do his best to restore the carpet. He absolutely did! Superb job, done quickly and professionally. I absolutely recommend.
Robert Ross
23:27 23 Mar 20
Mark, our carpet technician did an awesome job on our 19 year old carpet. He was fully transparent about what to expect with some of the more stubborn stains. He put extra effort into them and managed to improve the outcome. Would highly recommend Alberta Carpet Cleaning and especially Mark! ?
Paul Rose
01:14 10 Mar 20
My experience with Alberta Carpet Cleaning was excellent. The telephone booking was easy and I liked the reminder phone call. The young man, Nic, who cleaned my carpet was polite, professional and took extra care to make sure my home was left clean. I am very impressed and would recommend your company to anyone.
Leah Bond
16:43 03 Mar 20
I wish I can give 10 Stars!!!
What a team!! Justin W and Alfredo did an amazing job on my furniture cleaning. I called them in as a construction crew did some renovations on my roof and damaged my furniture. I was mortified- I thought it was ruined. I had Alberta Carpet Cleaning hoping that I would be able to salvage my furniture. To my shock and surprise, they came in and made my furniture look like new!!
They were punctual, were super friendly and again did an amazing job. Fantastic service for the price paid (which is a lot less expensive than replacing my furniture!)
Thank you again guys for the fabulous work!!
I am certainly going to recommend Justin W and Alfredo to anyone that needs to have their carpets or furniture cleaned.
Gord Garnett
16:18 20 Jan 20
A great overall experience. Nick, the technician, was thorough in both his work and his communication. He explained things well, reviewed his work with me, and was meticulous in completing both the carpets and furniture. I felt like I received the same level of service that his grandmother would!!
Cory Boddy
22:27 17 Dec 19
Ronald provided us with the best carpet cleaning service I have ever received. There were several stains on the carpet that I thought would never come out. But he was able to remove every single one. I can't believe it!
He was also very professional, efficient and answered our questions in a precise manner. I am going to request him personally for all our future carpet cleaning needs. Thank you.
Don Voaklander
02:32 13 Dec 19
Socrates from Alberta Carpet Cleaning spent a day with us doing EVERY SPECK of carpet in our church building. His work was amazing, bringing a clean, fresh look and smell to older carpeting. He was very pleasant and professional and kept checking in to see if we were happy with the work as it progressed. We feel SUPER BLESSED by Socrates and Alberta Carpet Cleaning. You've made our Christmas CLEAN and BRIGHT!!
Kent Dixon
21:02 10 Dec 19
Excellent and very professional service! Highly recommended. Ask for Nick, super knowledgeable, professional ( uniform with tie, clean white shirt, never saw any service techs dressed so well when coming for service), and efficient! apparently they also clean tile (just have to give them heads up while booking carpet cleaning) and leather furniture.
Olga Grimes
16:53 03 Dec 19
We arranged for our couches to be steam-cleaned prior to a big move. We were thrilled with the results. Our couches look brand new and the service agent was polite, professional and easy to communicate with. We will definitely use this service again!
Keltie Winters
15:59 29 Nov 19
Great service and professionalism! The technician Andrew and his assistant Mario today did marvellous furnace cleaning. They are knowledgable and very professional. I am so glad to chose this company and definitely will use them again.
Tsvetina Aleksandrova
02:47 21 Nov 19
I'm so impressed with their service. Nic was knowledgeable, friendly, well spoken and my carpets look great! I found the price very reasonable and appreciate that the products they use are pet and child friendly. When there are many independent contractors offering great deals out there, you can't trust they will guarantee their work, show up on time, or add hidden charges. So use this trusted company with a 100% satisfaction guarantee.
Joline Firkin
17:30 16 Nov 19
Had Alberta carpet cleaning to come and clean our carpets on the apartment we just sold. I believe it was a fellow named Nick who came to our place to conduct the cleaning. Firstly, what an epic attitude to have! The kid (younger fellow, just using the term in a positive nature) was beyond friendly, super informative and willing to answer all questions. Didn’t realize you could not wear leather shoes on the carpet when cleaning or after (thanks nick) for they will transfer colors. Nick also cleaned the apartment in a super quick and good fashion. Let us know the high traffic areas you won’t be able to get the west and tear out but my lord! The carpet was so clean I almost couldn’t even tell there was wear and tear. Will be coming back to use these guys again for any house or commercial situation I will encounter. Money well spent in my opinion and look forward to dealing with you guys again. Also, they offer furnace cleaning????!!!!! Looks like I need to review that next!
Greganomix Grgry
17:44 05 Nov 19
Such a professional company! Mark did an awesome job of cleaning all four rooms, got some stains out and was quick, efficient, and thorough! Love that they put down drop sheets, corner protectors for walls and furniture, and the door curtain to help keep the cold out while they do the work. Great company!
Daryl Houghton
13:57 29 Oct 19
I am very pleased with the professional cleaning of our rugs and recliner .
I have had other company’s in the past and there workmanship does not compare to the terrific job that the agent for Alberta Carpet cleaning did . The Tech ( Sol) was professional and did not try to BS me on products or application. He suggested products that complemented my requirements with a active older Dog and cat . It was a tough cleaning job and carpet looks very good . It is 15 year old carpet and been clean every year by other company and this is by far best cleaning and considering my dog issues that says a lot!
Thank You Sol ...
Andy Geddes
19:00 28 Oct 19
We had all the carpets cleaned in our house today by Alberta Carpet Cleaning. Bogdan was excellent. He took a lot of care to explain the process and our options for cleaning. Great guy. He did a great job. Highly recommend.
Al Anthony
02:33 26 Oct 19
Nicholas was very professional and thorough in doing his job. He gave me precaution like the stairs/ carpet would be slippery and reminders what not to do or when to put back the furniture. I am very pleased with his work.
virginia baluyot
21:19 18 Oct 19
Professional, polite and informative!
The technician was courteous, diligent and experienced. He took the time to explain some of the challenges with our carpets, explained the process, took care to do a thorough job and provided practical suggestions on future care.
A very positive experience overall and an excellent result!
Nestor Petriw
19:00 18 Oct 19
Justin was super polite and courteous. He even helped me with my plugged vacuum hose! Everything about the pricing and process was explained very clearly and he was professional the whole time. Would highly recommend this service.
Carie Santo
19:08 01 Oct 19
Professional Area Rug Cleaning
When it comes to area rug cleaning or Oriental rug cleaning, we offer two area rug cleaning methods for your flexibility.
In-Depth Area Rug Restorative Clean
Recommended for Fibres/Styles:
Wool, natural fibres, hand woven, high-quality machine weaved, with fringe
What Type of Rug Is This Meant For?
Rugs that make your home complete and that you want to have around for a long time, larger rugs, oversized rugs
Sizes
Any size
Available In Home
No – FREE Pickup & Delivery
Special Area Rug Cleaning Facility
In-depth clean must be performed at our shop, using specialized equipment & drying racks
Double Sided Dust/Debris Removal
Yes, the rug will receive a 4 step dust removal including double-sided vacuuming & double sided treatment with our heavy duty rug duster to remove the maximum amount of dust & debris.
Spot & Stain Treatment
Spots & stains will be treated & cleaned. Deeper or persistent stains that return after drying will be re-treated as necessary.
Multiple Cleanings to Handle heavy soiling/deep staining
The rug will be cleaned as necessary to restore it to the best condition possible given the age and wear of the rug. This may include multiple cleanings.
Heavy Staining/Pet Concerns
Recommended
Cleaning Surface
Our facility has a spacious cleaning area with a sealed concrete floor.
Drying
Our facility is equipped with special drying racks and fans for thorough, proper drying.
Basic Area Rug / Mat Cleaning
Recommended for Fibres/Styles:
Synthetic, machine woven
What Type of Rug Is This Meant For?
Small mats, inexpensive rubber backed decorative rugs, mats/rugs made from wall to wall carpet
Sizes
Up to 8×10
Available In Home
Yes
Special Area Rug Cleaning Facility
Can be done in the home or in the plant, the process will remain the same
Double-Sided Dust/Debris Removal
No, customer vacuums prior to our cleaning
Spot & Stain Treatment
The standard treatment, same as the wall to wall carpet. This method is not suitable for heavy staining or strong odour concerns
Multiple Cleanings to Handle heavy soiling/deep staining
No
Heavy Staining/Pet Concerns
Not Recommended
Cleaning Surface
Must have adequate space & light, and must be on a water-resistant hard surface.
Drying
Must have space to dry rug on a water-resistant, hard surface (not hardwood – sealed tile or linoleum recommended)
Professional Area Rug Cleaning
Our signature in-depth restorative cleaning offers:
- FREE Pickup & Delivery Available – Our HomeServe™ service will pickup and deliver your fine area rug at no extra charge to you. You may also drop off/pick up from our office if that is more convenient for you.
- Full Spectrum Lighting – Your area rug will be brought to our special area rug cleaning facility which is equipped with full spectrum lighting so that we can see clearly even hard to see spots & discolouration.
- High Power Vacuuming – our industrial strength vacuum is used to vacuum your area rug from both sides prior to cleaning to remove trapped dust and debris,
- Special Attention To All Spots & Stains. No extra charge.
- Hot Water Extraction – we use the same high heat cleaning equipment & HomeSafe™ cleaning products that we use in your home for the best cleaning results.
- Thorough Drying – we use special drying racks to make sure that your area rug is dried properly.
We clean most types of area rugs, including wool area rugs and a full range synthetic fabrics
In addition to area rug cleaning, we also offer the following additional treatments for your area rugs:
- Professional Fabric & Carpet Protector
- Spring Breeze Deodorizer™
- BioTreat™ – enzyme based pet stain treatment (*Available for in-depth restorative cleaning, not in-home basic area rug cleaning)
Our professionally certified carpet & area rug cleaning technicians, many of whom have been with us for 10 years or longer, bring experience and expertise into your home to make sure the job is done right. We are IICRC (Institute of Inspection, Cleaning and Restoration Certification) certified, and all of our technicians are full-time permanent staff, not inexperienced seasonal or temporary employees.
Preparing for Your Cleaning
One or two days prior to your appointment, we will telephone you to confirm all of your details, including your cleaning address and your order. If you have any questions before then, please feel free to telephone us or contact us.
In-Home Basic Area Rug/Mat Cleaning
- Make sure that your area rug is in a spacious area on a surface that is resistant to water.
- Vacuum your mat or rug thoroughly prior to our cleaning for best results
- Ensure you have space where your rug/mat can dry with good airflow, on a water-resistant floor (not hardwood or carpet).
In-Depth Restorative Cleaning – Area Rug Pick Up
- Vacuum It – If there is visible debris on the carpet, give it a quick vacuum. We will do a thorough vacuum of both sides at our facility, but any large or loose debris should be removed prior to pick up if possible.
- Roll it – If you are able to do so safely, roll up your rug and have it near the door for the easy accessibility and to make your pick up simple and convenient.
- Areas of Concern – If you have specific areas of concern, you may mention or point them out to your technician at the time of pick up
- Payment – We accept credit card & debit card at the time of pick up.
In-Depth Restorative Cleaning – Area Rug Cleaning Time
Your area rug will be processed at our plant using a very thorough cleaning process. The condition of the rug, as well as areas of concern, will influence how long it takes. Typically this will take 7-10 days to allow for thorough drying, as well as re-cleaning if necessary (this is quite common in rugs with pet concerns or stains).
Drop Off
- When your rug is ready to be returned, you will receive a telephone call or email to schedule the drop-off.
- When we bring your rug back to you, we will unwrap it and place it back in it’s home!
Preparing For Your Cleaning
Maintaining Area Rugs Between Cleanings
Maintaining Area Rugs Between Cleanings
Vacuum thoroughly: Although it may not be obvious, dust and dirt settle into your rug from the air and every day use. Vacuuming your rug thoroughly and frequently keeps it looking great longer. How frequently you should vacuum is based on how must dust is in the home and how much use the rug gets, but a good rule of thumb is once per week, or 2-3 times per week for rugs in high traffic areas.
Spot Clean: If you have a small spill or spot, clean it carefully and quickly, while it is still wet, following our stain guide. Use an absorbant material such as a cloth diaper or disposable diaper or feminine pad to absorb as much as possible. If there is a large volume of liquid, we recommend calling a professional, as it will be difficult to extract on your won.
Treat your rugs with Professional Fabric & Carpet Protector: Carpet Protector helps your rug resist soiling and makes cleaning up spots and spills easier.
Keep up the Cleaning: Carpet manufacturers recommend professional cleaning every 12-24 months in order to maintain your warranty and keep your carpets looking great for as long as possible. Cleaning your carpets regularly can prevent premature wear, improve appearance and prolong their life.
Area Rug Cleaning FAQ
Why is the in home cleaning only available for certain types/sizes of rugs/mats?
The in-home cleaning process is a simplified process designed for synthetic, machine woven rugs without fringe or heavy soiling. In order to thoroughly clean larger, more soiled, fancier or natural fibre rugs, we need access to our facility and full range of tools.
What is the importance of regular area rug cleaning?
Many homeowners wait to book a cleaning until area rugs have a spot or stain, or traffic areas appear worn. What you may not realize is that, over time, even area rugs in low traffic areas collect dust and soil below the surface where regular vacuum cleaning may not reach. To preserve the appearance of your rugs, most carpet manufacturers recommend professional cleaning every 12-24 months for regular traffic area rugs. Rugs in low traffic areas which are vacuumed regularly can wait 36 months between cleanings if there are no stains or concerns.
Why do you take my area rug back to your office for cleaning?
Light, small, inexpensive rugs can be cleaned in home, at the preference of the customer, however, it’s important to understand that the results are not going to be comparable to a thorough restorative area rug cleaning in our dedicated area rug cleaning facility. See our method above to compare the steps in an in-home cleaning vs. a cleaning at our facility.
What is difference between one carpet cleaning company and another?
Just like every other industry, the carpet cleaning business has many competitors all claiming to offer the best service at a variety of different prices. Alberta Carpet Cleaning has been serving our clients for over 30 years and we’ve developed internal controls and training systems that are time tested and can be trusted. Our staff are long term people that are paid the highest wages in the industry. Our constant training, proven systems and the deep cleaning Thermo-Rinse hot water exctraction carpet cleaning system allow us to operate efficiently enough to pay our technicians the highest wages in the industry while still offering the best carpet cleaning prices to our customers
Area Rug Cleaning FAQs
Professional Area Rug Cleaning
When it comes to area rug cleaning or Oriental rug cleaning, we offer two area rug cleaning methods for your flexibility.
In-Depth Area Rug Restorative Clean
Recommended for Fibres/Styles:
Wool, natural fibres, hand woven, high-quality machine weaved, with fringe
What Type of Rug Is This Meant For?
Rugs that make your home complete and that you want to have around for a long time, larger rugs, oversized rugs
Sizes
Any size
Available In Home
No – FREE Pickup & Delivery
Special Area Rug Cleaning Facility
In-depth clean must be performed at our shop, using specialized equipment & drying racks
Double Sided Dust/Debris Removal
Yes, the rug will receive a 4 step dust removal including double-sided vacuuming & double sided treatment with our heavy duty rug duster to remove the maximum amount of dust & debris.
Spot & Stain Treatment
Spots & stains will be treated & cleaned. Deeper or persistent stains that return after drying will be re-treated as necessary.
Multiple Cleanings to Handle heavy soiling/deep staining
The rug will be cleaned as necessary to restore it to the best condition possible given the age and wear of the rug. This may include multiple cleanings.
Heavy Staining/Pet Concerns
Recommended
Cleaning Surface
Our facility has a spacious cleaning area with a sealed concrete floor.
Drying
Our facility is equipped with special drying racks and fans for thorough, proper drying.
Basic Area Rug / Mat Cleaning
Recommended for Fibres/Styles:
Synthetic, machine woven
What Type of Rug Is This Meant For?
Small mats, inexpensive rubber backed decorative rugs, mats/rugs made from wall to wall carpet
Sizes
Up to 8×10
Available In Home
Yes
Special Area Rug Cleaning Facility
Can be done in home or in plant, process will remain the same
Double Sided Dust/Debris Removal
No, customer vacuums prior to our cleaning
Spot & Stain Treatment
Standard treatment, same as wall to wall carpet. This method is not suitable for heavy staining or strong odour concerns
Multiple Cleanings to Handle heavy soiling/deep staining
No
Heavy Staining/Pet Concerns
Not Recommended
Cleaning Surface
Must have adequate space & light, and must be on a water resistant hard surface.
Drying
Must have space to dry rug on a water resistant, hard surface (not hardwood – sealed tile or lanolium recommended)
Professional Area Rug Cleaning
Our signature in-depth restorative cleaning offers:
- FREE Pickup & Delivery Available – Our HomeServe™ service will pickup and deliver your fine area rug at no extra charge to you. You may also drop off/pick up from our office if that is more convenient for you.
- Full Spectrum Lighting – Your area rug will be brought to our special area rug cleaning facility which is equipped with full spectrum lighting so that we can see clearly even hard to see spots & discolouration.
- High Power Vacuuming – our industrial strength vacuum is used to vacuum your area rug from both sides prior to cleaning to remove trapped dust and debris,
- Special Attention To All Spots & Stains. No extra charge.
- Hot Water Extraction – we use the same high heat cleaning equipment & HomeSafe™ cleaning products that we use in your home for the best cleaning results.
- Thorough Drying – we use special drying racks to make sure that your area rug is dried properly.
We clean most types of area rugs, including wool area rugs and a full range synthetic fabrics
In addition to area rug cleaning, we also offer the following additional treatments for your area rugs:
- Professional Fabric & Carpet Protector
- Spring Breeze Deodorizer™
- BioTreat™ – enzyme based pet stain treatment (*Available for in-depth restorative cleaning, not in-home basic area rug cleaning)
Our professionally certified carpet & area rug cleaning technicians, many of whom have been with us for 10 years or longer, bring experience and expertise into your home to make sure the job is done right. We are IICRC (Institute of Inspection, Cleaning and Restoration Certification) certified, and all of our technicians are full-time permanent staff, not inexperienced seasonal or temporary employees.
Preparing For Your Cleaning
Preparing for Your Cleaning
One or two days prior to your appointment, we will telephone you to confirm all of your details, including your cleaning address and your order. If you have any questions before then, please feel free to telephone us or contact us.
In-Home Basic Area Rug/Mat Cleaning
- Make sure that your area rug is in a spacious area on a surface that is resistant to water.
- Vacuum your mat or rug thoroughly prior to our cleaning for best results
- Ensure you have a space where your rug/mat can dry with good air flow, on a water resistant floor (not hardwood or carpet).
In-Depth Restorative Cleaning – Area Rug Pick Up
- Vacuum It – If there is visible debris on the carpet, give it a quick vacuum. We will do a thorough vacuum of both sides at our facility, but any large or lose debris should be removed prior to pick up if possible.
- Roll it – If you are able to do so safely, roll up your rug and have it near the door for the easy accessibility and to make your pick up simple and convenient.
- Areas of Concern – If you have specific areas of concern, you may mention or point them out to your technician at the time of pick up
- Payment – we accept credit card & debit card at the time of pick up.
In-Depth Restorative Cleaning – Area Rug Cleaning Time
Your area rug will be processed at our plant using a very thorough cleaning process. The condition of the rug as well as areas of concern will influence how long it takes. Typically this will take 7-10 days to allow for thorough drying, as well as re-cleaning if necessary (this is quite common in rugs with pet concerns or stains).
Drop Off
- When your rug is ready to be returned, you will receive a telephone call or email to schedule the drop off.
- When we bring your rug back to you, we will unwrap it and place it back in it’s home!
Maintaining Area Rug Between Cleanings
Maintaining Area Rugs Between Cleanings
Vacuum thoroughly: Although it may not be obvious, dust and dirt settle into your rug from the air and every day use. Vacuuming your rug thoroughly and frequently keeps it looking great longer. How frequently you should vacuum is based on how must dust is in the home and how much use the rug gets, but a good rule of thumb is once per week, or 2-3 times per week for rugs in high traffic areas.
Spot Clean: If you have a small spill or spot, clean it carefully and quickly, while it is still wet, following our stain guide. Use an absorbant material such as a cloth diaper or disposable diaper or feminine pad to absorb as much as possible. If there is a large volume of liquid, we recommend calling a professional, as it will be difficult to extract on your won.
Treat your rugs with Professional Fabric & Carpet Protector: Carpet Protector helps your rug resist soiling and makes cleaning up spots and spills easier.
Keep up the Cleaning: Carpet manufacturers recommend professional cleaning every 12-24 months in order to maintain your warranty and keep your carpets looking great for as long as possible. Cleaning your carpets regularly can prevent premature wear, improve appearance and prolong their life.
Area Rug Cleaning FAQs
Area Rug Cleaning FAQs
Why is the in home cleaning only available for certain types/sizes of rugs/mats?
The in-home cleaning process is a simplified process designed for synthetic, machine woven rugs without fringe or heavy soiling. In order to thoroughly clean larger, more soiled, fancier or natural fibre rugs, we need access to our facility and full range of tools.
What is the importance of regular area rug cleaning?
Many homeowners wait to book a cleaning until area rugs have a spot or stain, or traffic areas appear worn. What you may not realize is that, over time, even area rugs in low traffic areas collect dust and soil below the surface where regular vacuum cleaning may not reach. To preserve the appearance of your rugs, most carpet manufacturers recommend professional cleaning every 12-24 months for regular traffic area rugs. Rugs in low traffic areas which are vacuumed regularly can wait 36 months between cleanings if there are no stains or concerns.
Why do you take my area rug back to your office for cleaning?
Light, small, inexpensive rugs can be cleaned in home, at the preference of the customer, however, it’s important to understand that the results are not going to be comparable to a thorough restorative area rug cleaning in our dedicated area rug cleaning facility. See our method above to compare the steps in an in-home cleaning vs. a cleaning at our facility.
What is difference between one carpet cleaning company and another?
Just like every other industry, the carpet cleaning business has many competitors all claiming to offer the best service at a variety of different prices. Alberta Carpet Cleaning has been serving our clients for over 30 years and we’ve developed internal controls and training systems that are time tested and can be trusted. Our staff are long term people that are paid the highest wages in the industry. Our constant training, proven systems and the deep cleaning Thermo-Rinse hot water exctraction carpet cleaning system allow us to operate efficiently enough to pay our technicians the highest wages in the industry while still offering the best carpet cleaning prices to our customers.