Please note while we have a “Happiness Guarantee” we do not provide any guarantee or warranty for the removal of permanent stains. Situations of extreme carpet soiling and staining that are beyond routine spots and spills will be specifically excluded from free follow up visits/service calls. Hourly cleaning charges may apply for extreme soiling and staining situations.

While most carpets are made of synthetic fibres that are quite resistant to permanent staining, there are some things that may permanently change the colour of the fibres in your carpet. What we are talking about here is manageable, small permanent stains which you may be ok with. If your home has extensive soiling and/or staining, please check our post on whether to keep or replace your carpet.

  • Bleach – bleach and cleaning products containing bleach actually chemically alter your carpet colour. Cleaning this will not restore the original colour. A carpet repair company may be able to re-dye the spots to match the original colour of the carpet.
  • Acne medications & some sunscreens – can contain chemicals that will have a similar effect as bleach.
  • Some food dyes
  • Coffee – the tannins in coffee, especially when combined with cream and spilled when hot can create stains that are very difficult or impossible to remove
  • Paint
  • Ink
  • Greases & Oils
  • Some makeup

Improving your chances of getting it all out

  1. Blot (don’t rub) up as much as possible as soon as possible
  2. Use clean white cloths with something heavy on top to wick up liquid that may have seeped deep into the carpet or underlay
  3. Carefully check the StainGuide before attempting DIY stain removal
  4. For extreme spills or stains, seek professional help ASAP

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Alberta Carpet Cleaning Reviews

I had Justin from Alberta Carpet Cleaning back today. He did such a great job last time I just had to have him again. Had stairwell and area carpet cleaned, as well as my patio furniture cushions. They look amazing. Fast, friendly and great cleaning service each time. Highly recommend!

- Eileen Dent

Fast, efficient, and thorough. Thanks for extending the life of our carpet. Only a year old and in great condition. Even cleaned our entry area rug for free cause they used our hose to wash off their hose. Awesome! Would highly recommend them. 2300sf done in just over an hour. Yay!

- Kimberly Allison

We recently hired Alberta Carpet Cleaning and were very impressed with every aspect. They were punctual, courteous and went right to work. They did a great job at a reasonable price. I would not hesitate to use their services again or to recommend them.

- deb s

Excellent service all around. Upfront about everything, work was clearly explained and the service did exactly what was promised. The technician (Scott D) was very courteous, professional and did his job well.

- Douglas Morgan

Great experience - quick, efficient and fair pricing. The associate that came to my house walked me through the pricing, process and tips for afterward very well. Happy customer!

- Jessica Lamont

We had all the carpets cleaned in our house today by Alberta Carpet Cleaning. Bogdan was excellent. He took a lot of care to explain the process and our options for cleaning. Great guy. He did a great job. Highly recommend.

- Al Anthony (Tereall Consulting)