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Carpet Cleaning, Furniture Cleaning, Resources + Tips, Stains

Permanent Staining

Please note while we have a “Happiness Guarantee” we do not provide any guarantee or warranty for the removal of permanent stains. Situations of extreme carpet soiling and staining that are beyond routine spots and spills will be specifically excluded from free follow up visits/service calls. Hourly cleaning charges may apply for extreme soiling and staining situations.

While most carpets are made of synthetic fibres that are quite resistant to permanent staining, there are some things that may permanently change the colour of the fibres in your carpet. What we are talking about here is manageable, small permanent stains which you may be ok with. If your home has extensive soiling and/or staining, please check our post on whether to keep or replace your carpet.

  • Bleach – bleach and cleaning products containing bleach actually chemically alter your carpet colour. Cleaning this will not restore the original colour. A carpet repair company may be able to re-dye the spots to match the original colour of the carpet.
  • Acne medications & some sunscreens – can contain chemicals that will have a similar effect as bleach.
  • Some food dyes
  • Coffee – the tannins in coffee, especially when combined with cream and spilled when hot can create stains that are very difficult or impossible to remove
  • Paint
  • Ink
  • Greases & Oils
  • Some makeup

Improving your chances of getting it all out

  1. Blot (don’t rub) up as much as possible as soon as possible
  2. Use clean white cloths with something heavy on top to wick up liquid that may have seeped deep into the carpet or underlay
  3. Carefully check the StainGuide before attempting DIY stain removal
  4. For extreme spills or stains, seek professional help ASAP

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Alberta Carpet Cleaning Reviews

Making the telephone appointment was easy, Bogdan our technician arrived on time with a courtesy call before arrival. He was professional & kind, did an amazing job with a severely stained carpet which had urine stains and smells. The explanation of the job and invoice made it a breeze. We’ve been using Alberta Carpet cleaning for a few years now at our rental property and will be using them again.

- Scottilee Cameron

UPDATE: I originally gave the company 3 stars, but I’m changing my review to 5 stars based on how well they handled my concerns. Anna, who originally helped me with my booking, personally called me after my review. She was incredibly kind, professional, and understanding. She took the time to listen to my concerns and explain everything clearly, and I really appreciated the way she handled the situation. She genuinely made me feel heard and completely changed my overall impression of the company. Laben also did a great job with the cleaning and was extremely professional and respectful. Excellent customer service all around. And a special thank you to Anna for going above and beyond. She absolutely deserves the recognition!

- CXS 8

We had an excellent experience with Alberta Carpet Cleaning Services! They were able to get us booked within just a few days, which we really appreciated. Our technician, Bagdan, was absolutely fantastic. He was highly communicative throughout the process, arrived exactly on time when he said he would, and was incredibly knowledgeable and thorough in his work. You can tell he truly takes pride in what he does. The quality of the cleaning exceeded our expectations, and we were thrilled with the entire experience from start to finish. Huge shoutout to Bagdan for his professionalism and outstanding service — we would definitely recommend Alberta Carpet Cleaning Services to anyone looking for top-notch carpet cleaning!

- Jesse Schewchuk

This is my second time choosing this carpet cleaning service, and I remain very satisfied. Tim was polite, professional, friendly, and punctual. I’m grateful for the attention to detail and the consistent quality. Thank you for another great experience.

- Rubia Akram

Impressed with the service from start to finish. The tech, Krishna was professional, respectful of my home, and even installed a temporary door covering to ensure our small dogs stayed inside. I was shocked that he arrived at the start of the estimated two-hour window. Fantastic service, great carpet cleaning results, and highly recommend.

- L J

I had an excellent experience with Alberta Carpet Cleaning. Jason G was professional, friendly, and very efficient. He was able to complete the carpet cleaning on the same day we finalized the booking, which was greatly appreciated. He did a thorough job, and my carpets look refreshed and much cleaner. Jason’s attention to detail and commitment to customer satisfaction were evident throughout the service. I highly recommend Jason G and Alberta Carpet Cleaning to anyone looking for prompt, reliable, and high-quality carpet cleaning services.

- Maria Blaisela Domondon

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