Please note while we have a “Happiness Guarantee” we do not provide any guarantee or warranty for the removal of permanent stains. Situations of extreme carpet soiling and staining that are beyond routine spots and spills will be specifically excluded from free follow up visits/service calls. Hourly cleaning charges may apply for extreme soiling and staining situations.

While most carpets are made of synthetic fibres that are quite resistant to permanent staining, there are some things that may permanently change the colour of the fibres in your carpet. What we are talking about here is manageable, small permanent stains which you may be ok with. If your home has extensive soiling and/or staining, please check our post on whether to keep or replace your carpet.

  • Bleach – bleach and cleaning products containing bleach actually chemically alter your carpet colour. Cleaning this will not restore the original colour. A carpet repair company may be able to re-dye the spots to match the original colour of the carpet.
  • Acne medications & some sunscreens – can contain chemicals that will have a similar effect as bleach.
  • Some food dyes
  • Coffee – the tannins in coffee, especially when combined with cream and spilled when hot can create stains that are very difficult or impossible to remove
  • Paint
  • Ink
  • Greases & Oils
  • Some makeup

Improving your chances of getting it all out

  1. Blot (don’t rub) up as much as possible as soon as possible
  2. Use clean white cloths with something heavy on top to wick up liquid that may have seeped deep into the carpet or underlay
  3. Carefully check the StainGuide before attempting DIY stain removal
  4. For extreme spills or stains, seek professional help ASAP

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Alberta Carpet Cleaning Reviews

I phoned Alberta Carpet Cleaning to ask for a quote for carpet cleaning for 3 bedrooms in my home and the lady that answered the phone was so patient, helpful, kind, and explained everything in detail. The price was good but the customer service is what pulled me in. When Jason showed up to clean my carpets he was also very personable. He answered all my questions and was done in no time. He did an awesome job. I highly recommend this company and I’ll be using them again.

- Debb Cooper

Highly recommend Alberta Carpet Cleaning. Have used them for many years to do my carpets, furniture and area rugs. Efficient, very professional, very thorough cleaning or they will readily reclean if one notices something within a few days. Cleaners always try their best to remove stains. Great deals on coupons that come in snail mail. Note : I usually do not accept your recommended upgrades to stay within my budget.

- Judy BL

We had our dining room chairs done ! And some tub chairs done. Really needed it ! Turned out great. Alberta Carpet/furnature cleaning tech,was very knowledgeable. They look like new. Thanks to Alberta Carpet/Furniture/ Furnace cleaning.

- William Ratcliffe

Had my sectional cleaned by Lee(I apologize if the name is wrong). He arrived in the time frame I was given. He was very professional and did a thorough job of cleaning my sectional. There were some major stains I wanted gone and Lee was able to get them out. He went over some areas a few times to make sure nothing was left. The price I paid was reasonable. I would definitely use them again for future cleaning.

- Suzette Miller

Very pleased with the service for both carpet and furnace duct cleaning. The costs for the services were clearly explained at the time we booked our appointment. The technicians arrived at the expected time. After assessing the work that had to be done, the technicians once again explained the costs of the job. There were no hidden cost surprises. The technicians were courteous and took the necessary measures to prevent any damage to our home. All in all, we were pleased with the work and professionalism of the technicians. Excellent job!

- Lawrence Pshyk

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