Please note while we have a “Happiness Guarantee” we do not provide any guarantee or warranty for the removal of permanent stains. Situations of extreme carpet soiling and staining that are beyond routine spots and spills will be specifically excluded from free follow up visits/service calls. Hourly cleaning charges may apply for extreme soiling and staining situations.

While most carpets are made of synthetic fibres that are quite resistant to permanent staining, there are some things that may permanently change the colour of the fibres in your carpet. What we are talking about here is manageable, small permanent stains which you may be ok with. If your home has extensive soiling and/or staining, please check our post on whether to keep or replace your carpet.

  • Bleach – bleach and cleaning products containing bleach actually chemically alter your carpet colour. Cleaning this will not restore the original colour. A carpet repair company may be able to re-dye the spots to match the original colour of the carpet.
  • Acne medications & some sunscreens – can contain chemicals that will have a similar effect as bleach.
  • Some food dyes
  • Coffee – the tannins in coffee, especially when combined with cream and spilled when hot can create stains that are very difficult or impossible to remove
  • Paint
  • Ink
  • Greases & Oils
  • Some makeup

Improving your chances of getting it all out

  1. Blot (don’t rub) up as much as possible as soon as possible
  2. Use clean white cloths with something heavy on top to wick up liquid that may have seeped deep into the carpet or underlay
  3. Carefully check the StainGuide before attempting DIY stain removal
  4. For extreme spills or stains, seek professional help ASAP

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Alberta Carpet Cleaning Reviews

We had our dining room chairs done ! And some tub chairs done. Really needed it ! Turned out great. Alberta Carpet/furnature cleaning tech,was very knowledgeable. They look like new. Thanks to Alberta Carpet/Furniture/ Furnace cleaning.

- William Ratcliffe

Very pleased with the service for both carpet and furnace duct cleaning. The costs for the services were clearly explained at the time we booked our appointment. The technicians arrived at the expected time. After assessing the work that had to be done, the technicians once again explained the costs of the job. There were no hidden cost surprises. The technicians were courteous and took the necessary measures to prevent any damage to our home. All in all, we were pleased with the work and professionalism of the technicians. Excellent job!

- Lawrence Pshyk

I hired Alberta Carpet Cleaning to clean my large area rug. They were amazing. They picked up my rug from my home and dropped it off as well. It was so easy. Mark did an amazing job! He was super fussy and ended up calling me to ask if he could keep it a bit longer because it was still smelling weird. Now it looks and smells brand new! I would highly recommend their service! Thanks Alberta Carpet Cleaning!

- Karen Gartner

Great service! Had my sofa, chair and ottoman cleaned. The tech was very quick and professional. Great value for my dollar. The furniture is looking and feeling fresh! 10/10 would recommend the furniture cleaning.

- Kaylae Jewell

Great job done and some of the best customer service I've encountered. The technician (Jason) was very friendly and personable. He was very quick and efficient in his work. The carpets look and smell great! Very happy with my choice to use Alberta Carpet Cleaning! I'm sure I will repeat in the future.

- Markvl