Please note while we have a “Happiness Guarantee” we do not provide any guarantee or warranty for the removal of permanent stains. Situations of extreme carpet soiling and staining that are beyond routine spots and spills will be specifically excluded from free follow up visits/service calls. Hourly cleaning charges may apply for extreme soiling and staining situations.

While most carpets are made of synthetic fibres that are quite resistant to permanent staining, there are some things that may permanently change the colour of the fibres in your carpet. What we are talking about here is manageable, small permanent stains which you may be ok with. If your home has extensive soiling and/or staining, please check our post on whether to keep or replace your carpet.

  • Bleach – bleach and cleaning products containing bleach actually chemically alter your carpet colour. Cleaning this will not restore the original colour. A carpet repair company may be able to re-dye the spots to match the original colour of the carpet.
  • Acne medications & some sunscreens – can contain chemicals that will have a similar effect as bleach.
  • Some food dyes
  • Coffee – the tannins in coffee, especially when combined with cream and spilled when hot can create stains that are very difficult or impossible to remove
  • Paint
  • Ink
  • Greases & Oils
  • Some makeup

Improving your chances of getting it all out

  1. Blot (don’t rub) up as much as possible as soon as possible
  2. Use clean white cloths with something heavy on top to wick up liquid that may have seeped deep into the carpet or underlay
  3. Carefully check the StainGuide before attempting DIY stain removal
  4. For extreme spills or stains, seek professional help ASAP

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Alberta Carpet Cleaning Reviews

Excellent service all around. Upfront about everything, work was clearly explained and the service did exactly what was promised. The technician (Scott D) was very courteous, professional and did his job well.

- Douglas Morgan

Easily one of the best run businesses in town! We had a perfect experience from booking through to the cleaning. Our technician, Bogdan was an absolute legend and educated to me a point where I could hold my own in a conversation regarding carpet cleaning. I would highly recommend using this business for any of their services!

- Kyle Nolan

Great experience - quick, efficient and fair pricing. The associate that came to my house walked me through the pricing, process and tips for afterward very well. Happy customer!

- Jessica Lamont

Mark B was very professional in every way. He explained what he would be doing . He was happy to answer any questions I had and was very thorough. The end result was amazing. The carpets look better than I expected. Thankyou Mark for such a wonderful experience. Highly recommend this company for carpet cleaning.

- Brenda R

My experience with Alberta carpet cleaning was exceptional. From the first phone call dealing with Jennifer who was extremely helpful personable and professional, she helped me set up two appointments and explain the process. Justin was the gentleman who came to do the carpets, He did try to upsell Without being pushy, even though I did not purchase any extras, I did appreciate him doing his job. Justin was very professional and respected my home and did a great job on the carpets. I would definitely recommend Alberta carpet cleaning!! Very happy customer.

- Connie Leblanc

You guys! I was so pleasantly surprised by quickly my call was answered 2. How quickly they were able to come out 3. How friendly and knowledgeable he was 4. How hard working he was and 5. How reasonable the price is! This was a giant win for me and I will always use this company! Well done you guys! I’m so so happy and I won’t stop telling people!

- Caterina Coffey