Please note while we have a “Happiness Guarantee” we do not provide any guarantee or warranty for the removal of permanent stains. Situations of extreme carpet soiling and staining that are beyond routine spots and spills will be specifically excluded from free follow up visits/service calls. Hourly cleaning charges may apply for extreme soiling and staining situations.

While most carpets are made of synthetic fibres that are quite resistant to permanent staining, there are some things that may permanently change the colour of the fibres in your carpet. What we are talking about here is manageable, small permanent stains which you may be ok with. If your home has extensive soiling and/or staining, please check our post on whether to keep or replace your carpet.

  • Bleach – bleach and cleaning products containing bleach actually chemically alter your carpet colour. Cleaning this will not restore the original colour. A carpet repair company may be able to re-dye the spots to match the original colour of the carpet.
  • Acne medications & some sunscreens – can contain chemicals that will have a similar effect as bleach.
  • Some food dyes
  • Coffee – the tannins in coffee, especially when combined with cream and spilled when hot can create stains that are very difficult or impossible to remove
  • Paint
  • Ink
  • Greases & Oils
  • Some makeup

Improving your chances of getting it all out

  1. Blot (don’t rub) up as much as possible as soon as possible
  2. Use clean white cloths with something heavy on top to wick up liquid that may have seeped deep into the carpet or underlay
  3. Carefully check the StainGuide before attempting DIY stain removal
  4. For extreme spills or stains, seek professional help ASAP

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Alberta Carpet Cleaning Reviews

Alberta carpet cleaning cleaned my carpets.I am beyond impressed. I didn’t think service like this existed anymore. A real person (Anna), not AI, did the booking using text messages. Convenient and effective. Mark cleaned my carpets. The results are amazing. My carpets hadn’t been cleaned since the house was built 18 years ago. I thought for sure they needed to be replaced. Excellent results. Excellent service. Excellent experience. Professional and knowledgeable employees. Fair price considering the expense of replacement.

- Rae

This is my second time choosing this carpet cleaning service, and I remain very satisfied. Tim was polite, professional, friendly, and punctual. I’m grateful for the attention to detail and the consistent quality. Thank you for another great experience.

- Rubia Akram

Excellent experience with Alberta Carpet Cleaning from start to finish. The office staff was great to deal with on the phone, and the technician, Laben, was an outstanding representative of the company. He explained everything he was doing and the carpets turned out absolutely beautiful. I wouldn’t hesitate to recommend them!

- Joan Mykyte

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